Used Jeep Grand Cherokee for Sale in Springfield, OR

I am from Florida and I appreciate that Matt Metzler was able to work me in to take care of a inop Headlight and turn signal. This was Monday, Aug 13. After what I assume was trouble shooting by the tech, Matt told me I needed a new Headlight assembly...for $700+ and they did not have it in stock. So I authorized the order. Wednesday, I returned and Tim worked me in to get the replacement assembly installed. After several hours, Matt told me the new part was installed but they had the same issue. I asked to replace the new part with the old part and I'd take care of it some other time. I had need for the car to run to Portland in the morning. Matt asked to give them another few minutes while they researched the issue. A short time later, he brought the car up with the headlights/turnsignals working. He stated they gave it over to a "Master Tech" who found a busted wire near the headlight. Matt reduced the estimate to $544. Being on a time issue, I asked for the old part. and Paid the $544. On Friday, with the help of a retired tech, we were able to reconnect the original part and it worked fine! I feel I paid for a part that wasn't needed. It was only a busted wire. Good News! After Jeep/Chrysler review, Lithia has agreed to refund ALL CHARGES. I couldn???t ask for anything more. Thank you, Tim

Always have a good experience at this dealership. Bought a truck with oil change package and now bring all my vehicles here for service. Great crew, love the popcorn.

Stopped in without an appt to look at a new 2500 diesel mega cab truck that I was interested in buying. The online "Promo Price" was what initially caught my attention, as I could see that it was a great price that I wouldn't have to haggle for. When I walked in, I was greeted right away, welcomed to sit inside (with my dogs) while the salesman brought the truck around, then the salesman showed me the truck and we took it out for a test drive. I was considering 2 trucks, both at Lithia dealerships but with different cab configurations (mega vs crew), so the salesman went and got a truck with the crew cab so I could compare them side to side. After maybe 15 minutes of looking them over, I decided to go with the mega. I should say that at this point I'd been truck shopping for almost a year, so I hadn't been in a hurry, this wasn't a spur of the moment decision and I pretty much knew what I wanted. I can't speak to whether or not they would have tried to pressure me more since I was ready to buy anyways, but I can say that the salesman was friendly and I didn't feel at all pressured as I stood there trying to decide. Once I said yes, we took the dogs for a little walk while they got the paperwork started. When we came back, we were handed off to another salesman as our first salesman had an appointment come in. We didn't mind, both salesman were super nice and friendly, and the paperwork went smoothly. I had my own financing pre-approved and they didn't give me any grief about it or try to get me to finance through them. The "Promo Price" was the actual sales price. I can't tell you what a huge relief that was! The only other fees were the standard taxes, doc fee and registration, and they showed me all the numbers, explained everything, let me calculate them myself to make sure, and all this was done with a helpful and laid back attitude. When I got to the finance guy, he did try to sell me 1) extended warranty, 2) protection package, and 3) lifetime service. I wasn't interested in any of them and it was easy to say no, there were no hard sells or bullying or anything else negative. I ended up signing everything that day and picked up the truck the next, and again they worked with me to make that happen and everything start to finish was a positive experience.

We drove almost 500 miles to go to this dealership, it was worth every mile. Dane in sales was incredible with quick response to emails and even found us a year newer model that was loaded for the same price as the initial vehicle in which I was interested that I saw online. We even had to bring our 7 month old puppy on this car buying road trip and the dealership didn't even blink. The finance dept was just as great working to keep our payment very close to our budget, including an extended warranty and still keeping to a 6 year loan. Can't recommend this dealership enough!

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

Everything from the selection to the salesman was above my expectaions. I deliberately go into the dealership wearing raggy shorts a tshirt and flip flops (pretty much a bum) when i go to a dealership just to see if i am treated with the same respect as the people coming in with businesses suits on and to my suprise I was. John my salesman showed me and let me test drive any car/truck I wanted to. It was an amazing experience that lead me to the purchase of my new 2500 Laramie

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

I did not purchase my jeep or warranty through Lithia, but I took it there for service for the first time on 4/12/18. The two men that checked me in were fast and got me connected with the courtesy van quickly for a ride home. Michael was my service adviser and did a fantastic job. We did come communication through the text messaging system which is a great addition. The man driving the van was very friendly and his driving was good. Overall best experience at a dealership in a LONG time. Keep in mind I did not get away without being charged even though I had a warranty. My bill was $300. I will be back. Thank you

The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.

My Dodge Ram pick up broke down on the way to school/work. (I have been driving it for 3 years with NO PROBLEMS)! I called up the dealership, gave them my warranty information and had it towed to them. The service manager that I spoke with took all of my information over the phone. They sent me a text the moment my truck arrived and was checked in. Then they assigned me to a service rep named Tim, and he kept me well informed ... sent me texts telling me what was up with my truck and called me to confirm the warranty covered work that they performed PLUS he told me that they had all the parts in house to take care of and fix my recall notice(s) that I had been putting off fixing AND when I asked him if he could replace my cracked windshield while my truck was there, he said "no problem". He got me a quote for the windshield and arranged for the glass place to replace it while they were servicing my truck. Needless to say, I am extremely pleased with the complete customer service they gave me and my truck while they had it. It runs beautifully again and all work was completed to above and beyond my expectations. Thank you all!!!

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

They got my part very quickly and at a much lower cost that I had originally been quoted. Thanks to the great guys in service/repairs.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

Great easy car transaction. Talked with Steve Van Brasch over phone from Bend, Oregon and bought over phone. When I arrived a day later at dealership he greeted me and just came in and did paperwork. Steve was very nice and easy to deal with. Fair deal on car. Would recommend buying from here. I have purchased many cars from dealers and this by far was the best. Better than my previous posts on any others by far.

Love Singh was our salesman. No pressure and he KNEW about the cars he is selling, every button, gauge, lever. He knows what he is doing and does it well.

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

We LOVE having our oil changes and service at Lithia Toyota in Springfield! Alice just has a way of treating every customer with courtesy and caring. And Matt keeps that same top service going when we get Saturday service. Some places might hit this high level occasionally, but this place gets it right every time!

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

I went to the dealer with my dad to purchase my first car. Tim Coultrup helped my dad and I find a reliable used car within our budget. He was friendly, understandable & made the car buying experience very fun. I would highly recommend Toyota Lithia of Springfield to anyone & if you could ask for Tim I would :)

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

My buying experience was 100% stress-free, and I would gladly do it again in a heart beat! The process was so easy, and the salesman I had is who to thank for that! He simply asked me a few questions as to what it was I was looking for in a car, and then the next thing I knew I was out the door driving away in my new car. This is NOT the experience that I???ve had in the past, elsewhere. Everyone is super friendly and very helpful when you have no idea what you???re getting yourself into. You can feel that they genuinely want to help, and aren???t just tying to make a sale. Thank you again! Dane is awesome!

Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.

Wonderful new facility that is a joy to visit. Very comfortable lounge area. The service writer was friendly and genuine in my interactions before and after the Jeep was ready to go. They wanted to do a 30K mile service on this visit which is about $1000. I still had 1400 miles to go before I actually hit 30K and said I did not think I would use that many miles before my next oil change in three months. The service writer looked at my past mileage on the computer and verified that I had only driven 1,000 miles since my last oil change. I deferred service til next visit. Seems to me that if you get any service earlier than you need too, your vehicle has to go that much longer before the next service is needed in those areas.

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

Excellent customer service, thanks Rick��I bought my car from out of state, seeing pictures only, they provided great information, were very helpful and answered calls and text messages very quickly!! Love my new car��

The vehicle I purchased is the Overland edition, I am impressed with all of the options it came with. The vehicle feels and drives like a very high end vehicle and I got it a lower price, it has so many creature comforts I can't even name them all.

Had my Yaris serviced last week and as is true every time, the experience was superb. A special thanks to Carrie Bates who always insures my satisfaction, since I tend to be very picky. This is such a professional facility and I would not take my car anywhere else. In addition, I find the prices very reasonable, especially given the work performed.

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.