Jose handled everyyhing quickly and professionally. He even went the extra mile after the sale. I would definitely buy there again. He was very friendly and is dedicated.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun car to drive
by Van19 from Los Angeles, CA
December 15, 2018
I liked the car overall. The appearance and performance was what I expected. It met the needs of my family. Looking for a good deal before I decide to purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.
happy trails in my trailhawk renegade
by jgs from kingsport
November 29, 2018
this vehicle more than meets my car aspirations in that it performs to nth degree as a 4-wheel drive. the color and style are classically detailed. it is roomy and easy to maneuver. the gas mileage is adequate and the safety factor and reliability of all jeep vehicles is tremendous. we are happy with this purchase indeed.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
It’s a great car and I’m glad I got it
by Brian car from Mound minn
December 19, 2018
I like all the features it’s has how it’s drive how it’s handling in the snow using four wheel dive I like how it looks inside and out
Andy and James were awesome they got me in and out quickly. Excellent service by both. Got a great deal on a beautiful vehicle with air the options I was looking for
I love my Renegade!
by sullenxriot182 from Bridgewater, MA
December 14, 2018
I used to have an old Wrangler and missed it so much. I ended up selling it years ago when I had my son because the back seat was too tiny and I didn't feel safe putting a car seat back there. I needed a new vehicle and came across the Renegade. After test driving it, I fell in love. It definitely drives and feels like a Jeep, the inside is super roomy and comfy for such a small SUV, and the gas mileage is great. It is definitely exactly what I was looking for. It's cute, reliable, and I'm SO HAPPY to have my 4 wheel drive back for the snow!!!
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
As of now, this looks to be a shinning example!
by AnotherITGUY from Lexington, KY
December 17, 2018
This little JEEPLET is the car that you need because getting a pick up truck to go antique shopping is a hassle. I Have gotten as high as 37 MPG on the highway over long road trips. In the city is averaging about 21MPG if you don't floor it. The complaint people have about the transmission being slow to kick down gears i have yet to experience it. Do keep in mind if you are buying these used, two things to check for.... 1, If there is a 1.4L MULTIAIR Engine under the hood keep in mind the timing belt will go bye bye at about 150,000 and 2. Not all renegades come a standard spare tire.
2017 JEEP RENEGADE ALTITUDE 4 X 2
2.4L Multiair i4 / 9 Speed Auto
Uconnect 5.0 Radio
Aaron Thompson made the pain of buying a vehicle painless. Very knowledgeable about the vehicle very knowledgeable about different options for finance. I highly recommend asking for him.
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
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