I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressure tactics. If you are looking for a Chrysler Pacifica he is your man.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
by willie davis ram rambled one out the door from llano tx
October 11, 2018
great people all around johnnie vance super service looked around outside so many willing to help plus the handling of the paper work good and prompt i was there for a buy and they was there for a sale
This was the easiest car buying experience I've ever had! John knew I had limited time and he was sure to get my loan approved quickly and without hassle! I am very pleased with the car I bought and the purchase price was more than fair! I would definitely recommend Austin Auto Brokers!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Found this dealership and the car through cars.com. It was a remote buying experience for me but they took the time to answer all my questions including a thorough look through and video of the car as well. My buying experience was positive even though I was located in a different city
Covert is Amazing!!!!! We have been buying from Covert for over 20 years and Ernest has always been honest and conscientious of all our needs. He always finds us the best deal at the best price. Recently we purchased a new 2018 GMC 3/4 Ton Sierra and had several mechanical issues resulting in my wife and daughter being stranded along side the road with horses. Both times Covert immediately sent help and corrected the problem. The last time we had an issue, we shared are frustration with Ernest and told him we wanted Covert to correct the problem. Shortly afterwards we received a call from Chance Covert and he asked what it would take to make us happy. I told him we wanted the same truck that we have but one with 0 miles. He said he would look for one and get back with us. Within a couple hours Chance called and said come pick up your new truck. No One Else would have done that. Covert Chevrolet ALWAYS puts the customer first. They are amazing in every way. Im thankful twenty years ago I met Ernest and started buying trucks from him. I highly recommend Covert Chevrolet and Ernest will take care of you.
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