We were hoping to get a new car to get out from under our old one, however things didn't work out. However, Jason was very upfront and honest about our trade in value, and didn't rush to get us in a car to make the sale. It was really appreciated to not feel pressured into something we couldn't afford. If we're ever able, we'll be back.
Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
After feeling like I got the run around from the sales guy there, Scott Harmeyer stepped up and took over and changed my mind and opinion of the dealership. He streamlined the process, and made the experience one that was quick easy and enjoyable. I didn't get the vehicle i wanted but very satisfied with the vehicle i got. Thanks Scott!!
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
John Miller's customer service skills are excellent!! He always makes sure my car is serviced correctly and gives me feedback on what services are needed. I'm pleased with his quality of care when my vehicle needs service. Great job John Miller. I always refer my friends and family to use Blossom & ask for John Miller when they do so.
My sales consultants Xavier C and Harry C were two of the nicest people you can meet. I thought buying a car was going to be a headache but those two young men made me comfortable and a very happy person after buying my 2007 Jeep thanks to you both for all the hard work.
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