Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
I got the new guy,John Alexander.He was calm ,cool, and collected.I had a small issue with a wheel sensor and the guys "in the back" could not be more attentive.Really a great group of people down there.
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
Jeeps are a life style. 3 Jeep product I've owned.
by Jeep from Winston-Salem North Carolina
December 14, 2018
Jeeps are awesome machine. Unsttopable. They are a life style. Very reliable and dependable vehicle gas mileage is not as good as the manufacturer States.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
Best vehicle I have ever had!
by Jeep lover from New port Richey
January 12, 2019
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
Spent a Sunday getting my new truck. Very happy with the truck. Everyone was very helpful and it was very low pressure. as it was a sunday it was busy and some of the financial providers were not available, but we made it work
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I purchased my 2014 Town & Country new from Bald Hill Dodge. I get all my oil changes there and love the packages that they offer. The service is fast but even if it wasn't, the facilities offer comfy furniture, coffee, snacks, tv, newspaper, a clean bathroom etc. I enjoy having the time to sit and relax. The staff is very professional and friendly. At my last oil change, I was advised that my front brake pads were starting to wear and would probably need service in the near future. Several months later, I needed to have my car inspected and decided to schedule the brake pads for both axles at that time. When I was approaching my service date, I was given an adviser. Patricia texted me to let me know that I could contact her via phone or text for the duration of my service. I contacted her to explain about the brakes. She was very helpful. She told me to let them inspect the brakes first before scheduling the brake pad replacement. It was great advice. She contacted me later to advise of that my front pads passed inspection but were a little over 3mm and my back pads were over 4mm. After discussing with her, I decided to change the front rotors and pads as we will be going into winter soon. She assured me that I could wait until after the holidays to address my back brakes. I told her that I saw an online coupon for brake pad replacement. This wasn't exactly my scenario since it was a price for brake pad replacement not a coupon for money off. She told me that they would give me a $50 discount and she had already printed out the coupon for me. I can't say enough about how much I appreciated her constant contact and updates to me. I have always felt that I am a valued customer every time I call or walk through the door at Bald Hill Dodge.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
I found the staff to be professional, well organized and courteous. I came in from out of state to test drive a vehicle. It was ready and available when I arrived as was Louie Ruggieri who was waiting for me prepared to start the buying process. The entire team was accommodating and I was able to complete the purchase and drive away with the vehicle on a Sunday. Very good experience.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Great time in dealership. Very pleasant people. Huge inventory. Was surprised that I was able to take truck home that day! Clean facility and a great location
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
I am very disappointed with this location because online and on the entenace door it clearly states that they are open until 5pm. So, I left work early to get an oil change and arrived at 4:39 pm, I was told by the gentleman that they are cleaning up to go home! And that they start cleaning up at 4:30pm and can't change my oil. If your not open until 5pm why advertise that you are? And I came in 9 mins "too late". It would've been nice if he had some common courtesy and serviced my car since there were no cars being worked on. Honestly, worst experienece.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Everyone who helped me today was fabulous! I walked in with many questions running around in my head, and no expectations, then walked out with a GREAT trade in value and a brand new vehicle! The sales reps were phenomenal! And guided me through the whole process. For the small amour I had to finance, I feel I got a good deal and again, the finance manager stepped me through all of that. I left confident I had made the right decisions for ME.
Thank you Bald Hill!!!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
Had a great experience..love the car! It was what I had been looking for. Derek was very patient and helpful. Highly recommend. LOVE my Car!
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
I recently purchased 2 cars, one new and one used from Joe Grant at Bald Hill Dodge. He was able to assist with a trade in and a multi car purchase with ease. I would highly recommend working with Joe!
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
I love my new Compass!
by Melody A from Chebanse IL
November 14, 2018
I searched online for at least a year now, looking for the Exact car I wanted and I found my perfect Jeep at Larry Roesch.
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