I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
The purchase was smooth and quick. The vehicle was missing a option that we wanted and they are taking care of getting it added for us right away. The sales and service staff are friendly and courteous. I would recommend them to friends and family.
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Forget what you've heard about buying vehicles from dealerships. Zeck Ford has simplified the experience and made it easy. There was no negotiating or being taken advantage of. No pushy salesmen or tricks being played. Zeck Ford offers the best price upfront, and offers the best customer service around. Nino and the entire staff was very straightforward and kind throughout the entire process.
Recently purchased a 2012 Cadillac Escalade ESV from this dealership. They made the whole process very easy and treated us like family. They even put a bow on it when my wife and I took delivery. One of the best buying experiences I have ever been involved with. Thank you Eric!
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Happy with experience. Took longer than expected. I was surprised they couldn't get the parts for 4 days. I'm very unhappy with Ford about the expense of a tail light. Probably won't purchase another ford until they change their tail light situation.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Bill Higgins provided great service and even proactively reminded me that I had a free oil change! He was great to work with and the service department was clean and efficient.
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