I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
Thank you Kevin for your time and patience. He was extremely helpful. He helped me look for a Jeep Renegade 4x4. They were low on Renegade models but they had exactly the one i wanted. The test drive was amazing and so was the customer service. Even Kathy was extremely helpful by giving us advises and tips for the car. I recommend everyone to go this dealer if you are looking to buy a Jeep. Top notch customer service. I'm happy with my new Jeep Renegade. Thank you Kevin and Kathy.
Took my car in to the dealership and spoke with Sam.
He took care of me right away and pointed out the customer lounge where I could wait while my car was being serviced.
The vehicle was service promptly and a nice car wash was provided as well.
Very happy .
Excellent service from John and the rest of the staff.
by hyundai from DealerRater.com
December 4, 2018
My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
Executive customer service was prevaded Steven Chan . He was very courteous and knowledgeable in to recommendations to the car service. Overall the dealership thriving to path of excellent customer service. Thank you Stive for amazing customer service. This dealership will be always #1 choise for us now and in future.
I am always pleased with the service I receive from the service consultants that I deal with , namely Rick Robinson, Resty Tiengo and David Gonzales. They explain everything and are very professional. If there is some concern they take care of it. Joan Dundas
I came to Shane’s to look at a car I came across online, and the moment I started talking to these guys, I knew I would be purchasing my first car from them.
They went me through my options for budget and my credit at the moment, and I had a dilemma between buying a dependable car or one that’s more enjoyable. They recommended to go with Toyota Highlander, which after hesitating a bit, I did. Shane helped me get my first car loan, which I new wouldn’t be easy with my fresh credit.
Four months later I’m so happy with this truck, drove 15K miles already all over the country, doing just regular service. I’ll need a bigger truck soon as I just bought an airstream trailer, and I’m checking Shane’s inventory regularly, as they are the only people I want to have business when buying a used car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.