Very courteous and professional sale by Mr.John Jones.The whole process of purchase went very smooth and organized.Finance manager is very proficient .Thanks to all the team to include detail man.i have never had such a pleasant experience purchasing from dealership as the one I experienced today.facilities are very clean ,and the inventory new and pre owned is the best to be found anywhere in the USA.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
When the parts had not come in as stated by my service manager, he loaned me a vehicle until the parts arrived and my car was repaired. Excellent service at a good price.
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Thanks to your company I have a vehicle that I love. Matt McDaniel was very patient with me for hours trying to decide on my trade. I wanted a vehicle with lower payments than my 2012, and Matt did just what I asked. I now have a new Dodge Charger with lower payments and I love the drive.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
My family and I went in to take a look at a few different options, nothing specific in mind, just seeing what our options where. We were helped by David Lousteau and he was phenomenal ! He was very hospitable, kind, friendly and extremely knowledgeable in what there was out there. I usually hate dealing with car salesmen but David was great ! Will definitely be giving him our business next time we are in !
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
Would like to thank Travis Gaston for his help and service when purchasing my vehicle. He is such a respectful young man. He made my experience as a female customer very pleasant. He went out of his way to assist me . Thank you again Travis.
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
Patrick was an awesome salesman and really did everything he could to make the process easier. Keith was an awesome manager who will go out of his way to make things work the best way possible. Thanks a lot guys, and this all happened with the tornado sirens going off! Awesome dealership!
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
Steve Heflin was awesome in helping us get our new jeep today with little waiting.
WORST I EVER OWNED DONT WISH THIS DEATHTRAP ON NOB
by Carron from Opelika Al
January 14, 2019
Regret March 9, 2017 purchase date. Had to check air daily in tires , never changed out right run 7000rpm gets 15mpg cause Firestone tires are rotten messed up speed sensor when knot popped out side wall with 1100 miles on it. $578 monthly payments plus other cost & it's a danger to others as well as death ride for me. HELP PLEASE!!
I had no problems. Everything went smooth & Mr. Dean was the best. He made my experience wonderful. Me being a first time buyer he made sure he explained everything to me. He didn't try to get over me or anything. He had my trust all the way through. I thank him for the honesty and willing to help me out.
A bit over priced but still love it.
by Joseph Jakubicz from Green Bay
December 9, 2018
The term, ’it’s a Jeep thing,’ is real. Either you love them or hate them.
It is a convertible 4X4 and fun to drive.
Under powered, over priced and it is not comfortable.
However, ’it’s a Jeep!’ Love it and would get another in a heart beat.
Exceeded my expectations. Great customer service and the best price in the state on my new Altima. Couldn"t be happier! Will definitely do business with them again!
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Bought my Acadia Denali 3 months ago at Smart and had a great experience then. This first oil change and tire rotation was quick, and they also addressed a minor problem that I had encountered by downloading a computer update while I waited - and quicker than they had told me. Comfortable waiting area and friendly folks.
LOVE my Jeep
December 17, 2018
This is the 2nd Jeep Wrangler that I have owned and, it will not be the last. This jeep is the Sahara Unlimited, 6 speed manual transmission. So much fun to drive. I find it to be quite comfortable and handles any weather and road condition I have encountered perfectly. It is the perfect combination of family vehicle and toy. Switching from the hard top to soft top and back is a fairly simple procedure. It took less than an hour to remove the hard top and apply the soft top last spring, which was the very first time we made the switch. I feel that we will be able to get this done in about 30 minutes this next spring, now that we know what we are doing. When fall came, removing the soft top and putting the hard top back on took less than 30 minutes. I prefer a manual transmission and this one does not disappointing. Of course, it is super fun to drive but, it has GREAT Giddy up!! While I had to select (below) that the primary use of this car is for "Transporting Family", I also use it for fun and playing!!
They did exactly what they said they would do. I would do business with them again.
Great SUV for the money
by pw from Basking Ridge, NJ
November 7, 2018
Grand Cherokees are a great value for your money. Tons of power, rugged, great in the snow, extremely reliable, well built, easy to work on, very little maintenance, and they last forever. They look great too.
These were built to be durable and take a beating. They hold their value like no other brand. You can drive it for 5 years and sell it for almost what you paid for it, but why would you want to sell a chanp?
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