Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I was trading in my Infiniti QX50 for a Kia Niro. I'm sort of used to the luxury car dealership now but the Kia dealership was fine. They have food and drink on standby and the facilities are adequate. Staff are all friendly, nobody being pushy. It was an extraordinarily fast deal too. I'm used to car buying taking at least half a day. From getting to the dealership all the way to finishing with finance only took a little over two hours on a busy Saturday. Pretty impressive.
Adrian Tate made our car buying experience amazing
by Courtney Dean from Arlington, TX
March 5, 2018
I purchased a 2017 Kia Sportage and once my car was hit by a vehicle and totaled I new that there was one place I would return, Kia Patterson. Adrian Tate made the car shopping hassle as easy and stress free as possible. We have gone to many dealerships and have not experienced the same customer service that we have here. We will always be a Patterson Kia family thanks to Adrian and the amazing experience we had through this dealership.
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
I am very unhappy with the salesman we bought our car from. In the sales process, he promised he would get an owner's manual for our car. We followed up multiple times with him via email & telephone calls. He never returned a single call nor responded to email. When we were able to reach him by phone, he promised to call back but never did. We have had the car for three months now and still no owner's manual. Very disappointed.
Ceferino was so wonderful to work with. His knowledge of the vehicles was a key point for us!! Low pressure sales was refreshing!! The experience was so much better than what we saw elsewhere!!
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