Our interactions with your sales team were the best car buying experience we???ve ever had. Connor was very knowledgeable and showed us numerous vehicles. We found the vehicle that we wanted and went on a test drive. We were sold by at the point we sat down to talk numbers. Within 10 minutes of talking we had settled on pricing we thought was great. The rest of the process took very little time. We left the dealership with the car we wanted, at the price we wanted, and having had a very positive experience. After purchasing 2 Kias in the past from another dealership, we are now loyal customers of John L Sullivan's Roseville Kia thanks to the great service by Connor and James.
wow, Kia issued a safety update to their software just as a precaution. John Sullavan Kia got me in when it was convenient for me and had the update completed in less than an hour. They also took the time to explain about the update. Everyone there is always so friendly and helpful. I do all my Kia service work there.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Roseville Kia was an amazing dealership! They have really taken care of my family! My mother with her new optima and myself with my new forte. I would highly recommend them as they are a pleasure to work with and really want to make sure you drive off with the vehicle you truly want.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
First off every one here is wonderful and kind! but some times paperwork gets lost and people quit before a deal is finished! I got my new KIA soul 6 months ago and a roof rack was to be put on right away. whelp with the move of shops that part was forgotten by staff (who no longer work there) well now its time for my first oil change so I call up to see if the roof rack can be put on at the same time. Nick was so helpful and kind! got it done right away and even took my car in early. Thanks to nick a frustrating situation turned into a wonder one!
They???re are always good at explaining to me the service/problem with my car. I like the new location, it is easier to relax while I wait for my car. I always feel like I am a valued customer when I am there. I trust the mechanics that they do a good job with handling my car.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
We would like to thank Charles Bruce for his excellent customer service every time we bring our Jeep Grand Cherokee in for service or repair. Recently we were going out of town and needed our key fob reprogramed for safety reasons. Mr Bruce got us in right away so we didn’t have to worry while we were away. We will continue to bring both of our Jeeps to Auburn Jeep Dodge.
After a rocky 2 years with this location, they promised to get me in and one quickly and they did! I also forgot my service coupon at home and they still honored it.
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