Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Never thought I’d buy a Kia
by Mon3ymitch from Kingston Massachusetts
December 5, 2018
I love the car for the price and performance with the super low miles was the Best Buy for my buck. Got the most amenities and safety features I wanted plus some at the price I could afford
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
Steve White always with the extra mile helping me and my wife making selection of car, color, features, etc
Previous experience with Service Department with 2007 Avalon
Still love my LX after more than three years.
by Kia fan from Huntington Beach, CA
December 2, 2018
I bought this brand new in September of 15'. I still very much enjoy driving it wherever I go. It's ease of use on the gadgets and driving make this a pleasant ride. There are a few flaws that are minor such as the brakes, low passenger seat and headroom getting in and out. But the value well exceeds those minor peeves. It's good looking, roomy, fuel efficient and easy to drive.
I did end up buying another vehicle before I actually had a chance to visit Ray Skillman, so I only had phone and e-mail contact, but they were very informative and kept in touch with me.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
by KarenB from Mount Morris, MI
December 17, 2018
My new Kia Optima is my dream car! It is excellent on gas mileage, drives very well, has an awesome sound system, which is very important to me. I would highly recommend this vehicle for future purchases.
My sales lady, Kyla, was the best. I recommend her if you want a no nonsense experience. She focused on what I wanted, was knowledgeable about the options and features and also the current financial incentives. She made my experience seamless even though I wanted a couple of aftermarket add ons. She never dropped the ball and made herself available to answer any questions anytime no matter how silly. Great experience - love my car!
Best value for the money
by Dthompson from San Tan valley, Az
January 4, 2019
The vehicle is great offers style comfort and performance all in oneVehicle also offers a lot of options by far best value for the money
A day ago I went to have an alignment done on my van Kia Sedona found out that the tires was so bad I shouldn't have been driving on them but thank God that the people at Kia dealership knows their stuff got the problem taken care of and I'm back on the road.¿
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
Great Certified Car for the Money!
by Denise from Deerfield Beach
December 7, 2018
This car was for my son and he is loving it ....it is sporty, classy and overall a great car. The interior of the car has everything he was looking for....and color was perfect!
I made an appointment for service and was able to get right in. The waiting room is fantastic. Wireless Wi-Fi is provided as well as a charging station. Additionally, hot cookies, water, coffee, and hot chocolate were also available.
Best car I have owned
by Robert from Rockford il
December 23, 2018
This car has plenty of room looks sharp rides nice has a lot of power and gets 29 miles per gallon awesome for a big car
I had not intended to buy a car, I was just looking and trying to gather my information; however, Seth made me such a great deal with no pressure, I decided to go ahead and buy. Would definitely recommend Ray Skillman!
Best mid size car I have owned
by LosXav from Orlando, Fl
December 2, 2018
After looking at a few cars including Nissans, Toyotas, and even Buicks, the Kia Optima was a no brainer for me. I loved driving it, the comfort of it, and the options. Best car I could afford.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
Bought the LX turbo new in March 2016, had custom leather seats done at the dealer and still came in under $25k car has been fun to drive has needed no repairs and had only one recall for a radio antenna. Been a great experience! I did learn she does run best on premium even though the dealer recommended regular there’s a noticeable difference in performance and even the sound of the engine.
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