Kia Optima for Sale in Meriden, CT

I recently traded in my lease for a new vehicle and Hayden was amazing! He made it painless and easy and I felt like he was really working for me. He’s personable and not your stereotypical “cars salesman .” Thanks again!

By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.

I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)

Bought a used Hyundai Sonata Hybrid from Miguel. He was absolutely outstanding in all aspects, and would recommend him to my family and friends. I will definitely buy from him in the future, so just ask for Miguel when you go there.

Wow...what a relief! I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol To clarify I knew ...I didn't hit people or property because had clear view as making turn. Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed Not happy:( As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor. So obviously I'm anxious to get mirror fixed...quickly. Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)... Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible .. Not to cry poverty but new I had very little ...64.14...lol in checking ....and credit cards tapped Very tired when I got home so decided to forget till tomorrow morning. Got up early and did some research on side mirror repair...glass, entire unit etc etc... Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism .., Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself .... Then self doubt set in ...lol...would I make it worse ...would glass fall off I needed wanted professional help! For my car..lol Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love. But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair . All right I'll get to point! Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ???? Alright I'll finish .... So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set..... Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):) Definitely my hero... And this is consistent with all my dealings with them... Gary ....off the charts fabulous...Kevin ...awesome... Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)

Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!

I've purchased a lot of vehicles over the years, both luxury brands & mainstream one, an my recent experience at Kia of East Hartford was by far the best experience I've ever had at any other dealer. Ryan Peterson was on point with everything, and went WAY above & beyond to make sure I had the best experience. The vehicle I was interested in was already pulled up front when I arrived, freshly washed & cleaned, PLUS he had it started and cooled down because it was a very hot day outside. Never has any other dealer took that much attention to detail. The test drive was extensive, and without being pushy or monotonous, Ryan lady pointed out many features and aspects of the car that I wouldn't think about paying attention to. When we got back to the dealership, without being annoyed or hovering, he let me spend as much time alone in the vehicle to really get comfortable with everything. The rest of the process was very quick and very easy. Upon delivery, the vehicle was completely clean & detailed. (The last 4 vehicles I bought from other dealers, on delivery day the cars were dirty, covered in glue from shipping wrapping, and not even filled with gas). I was really happy that Kia of EH took to that level of attention. Marrissa in finance, made the paperwork process incredibly quick while still explaining everything and going over extra options I had. I'm happy I bought a Kia and even more happy it was from Kia of East Hartford! I definitely recommend this dealership to anyone!

I went into Kia of East Hartford looking for a Kia Optima that I found online and the car was exactly as advertised and couldn't be happier with the whole car buying experience. I was greeted by a salesman that is new to the dealership and he was GREAT!!! No pressure, very friendly and very informed about the car and all of it's options.... I noticed the tires didn't match and the keys were in rough shape so I asked if they could put 4 new tires on the car and replace the keys and without hesitation my salesman said that he could make it happen and sure enough he left to talk to his manager and 2 minutes later he came back and said done. He even offered to come in on his day off so I could pick up the car a day early(which I didn't make him do). But when I got there the car was already registered and ready to drive out the door but not until their tech guy walked me through every option that the car had and made sure I knew how to use it all and believe me there was quite a few options in the SX Turbo. The salesman's name is Richard Bearse and the next time I'm looking to purchase another car I'll definitely be seeing him again, I strongly recommend you do the same because you won't be disappointed. He even called me today(about 2 weeks after I purchased the car) to make sure that I haven't had any problems and that I'm totally happy with the car. I mentioned one thing with the car that we had discussed a couple times before I purchased the car and he said he'd talk to his manager about honoring it so we hung up and he text me about 10 minutes later and told me that unfortunately because it wasn't written up as part of the deal there is nothing they could do about it because they price their car aggressively to sell. So instead of me getting short changed he took it upon himself to pay for it out of his pocket to make sure I was completely satisfied with the experience. Richard Bearse is one of the best salesman I've ever come across and I'm not just referring to car salesman. To some people a handshake still means something and apparently he's one of them Thanks Rich, you're the best!!! If you're looking for a car new or used go see him!!! Oh yeah, Marrissa in Finance was Great as well. Just a great team over there.

The staff is friendly from start to finish. Great work done on time. They delivered what they promised. I was very impressed with how smooth everything was handled. They treated me like a guest.

I purchased a new 2018 Kia Rio from Mario at Kia of East Hartford on 06/25 and absolutely loved the service I was provided. No hassles, no strong-arming, just A-1 customer service with a smile. I highly recommend them to anyone who may be in the market for a new vehicle.

Just bought a suv from Kia of East Hartford today, our salesman Miguel Aponte was phenomenal and went above and beyond for us. Even when we thought things weren’t going to work out due to our own credit he kept his word and stayed in contact and tried everything he could until we drove away in our beautiful Sorento. We are very impressed and pleased with this dealership. Very friendly staff also. One salesman even came over and played with my daughters, now I wish I caught his name to add him in the review for amazing customer service. We didn’t feel pushed or uncomfortable or lied too which we have felt at a few other dealerships before this. I will definitely recommend this dealership to everyone I know and I highly recommend Miguel. Kia of East Hartford will absolutely become our new go to dealer.

Kia of E.Hartford was amazing and very helpful. I never once felt pressured everything was explained to me so I understood. I leased so from salesman (Mario, who was great probably the best salesman I have ever worked with to the financing department which was very scrupulous and personable. Thanks for making my experience a pleasure able one! Mario you were awesome!!! Thanks , Wendy

By far the best customer service I've experienced when searching for a car. Miguel made this process so easy for me and he was willing to fit me into something that met my budget. I never felt pushed into any decision. In fact they were understanding enough to give me time to re-evaluate my options, and they still honored the deal that they had offered. Overall great car buying experience!

Anthony, Carmine and their team made this one of the best car buying experiences my wife and I have ever had. We would definitely return to Sound Auto and will recommend them to our friends.

I don't remember ever having a GREAT experience buying a car --- it's been more like a necessary evil in the past. But this dealership changed all that! I was looking for a Sorento and called because they showed the car I wanted on their website. I had been looking on the Shoreline where I live and decided to call this dealership to compare. I had an awesome salesman, Mario, who I highly recommend. I ended up with a beter vehicle at a lower price. Well worth the drive and it was easy and quick.

My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.

What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle. Thank You for being HONEST it was refreshing!!!!!!!!!!