Used Kia Sorento for sale near Macedonia, OH

Hands down the BEST dealership around! The Solon LR/Jag dealership is 2 min from my office and where I got my last car; but after bad customer service experiences there I decided to make the drive to Westside. It is 1000% worth it! The facilities and the people are great! The real star of the show there is their finance manager Jess Schad! I have never had such a great car buying experience, and it’s all thanks to her. She made everything easy and PERFECT! Jess went completely above and beyond in customer service throughout the entire process. I was blown away by her personalized attention at every step. She made both the shopping and the actual purchase not just seamless, but actually enjoyable (I normally dread it)! My uncle is a car-buying and financial guru, and came with me to pick up the car. He said in all of his decades of car buying he hadn’t seen such great service. He was so impressed with Jess and everything she did, from the presentation/unveiling of the car to the paperwork organized ready to go when we arrived. He now wants to go there for his next car. Thank you Jess and Westside, you have a loyal customer!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Worked with Desmond and Tony at Ken Ganley Kia in Mentor, Ohio. We were very pleased with how Tony and Des worked together to get us the car we wanted.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Russ and the team at Ken Gann Nissan made the eyeing experience very easy! I wanted a certified preowned vehicle and they found my dream car! Everyone was friendly, knowledgeable and treated me with respect.

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Frank Shorf was amazing, Very patient very welcoming and very truthful! Honda of Cleveland Heights! Thank you Frank!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

Thank you Ms Renee for my new Jeep Compass Great experience Our whole family loves you I’ll send friends

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

Friendly, professional and courteous. They motivated me to stop searching. I couldn't have asked for a better deal with my trade in. Very nice car! They hid nothing, treated me like an adult and trusted me. Great experience in a nice atmosphere. I would not hesitate to look for my next car first from them and recommend them to others in the same way.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Very Good Car was fixed, In a very timely matter. Very good service. Spitzer replaced the radio.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

Micheal (Mikey) Baldwin and Benjamin the finance manager both made the car buying process simple and easy. They were transparent and honest which is everything you want in a dealership. I’ve had my car for the last few weeks and couldn’t be happier with my purchase. Thank you again Micheal!

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

Nothing to say negative. Outstanding dealership and service. Service writers aways welcome you and ask if there are any other needs. Your mechanics are great and do a great job.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Today I had the best experience by far at Kia of Streetsboro! Angel Gonzalez and Jacob made my day!! Not only did they get me in a new car but they helped me through some difficulties that I was having dealing with GAP and insurance after my car was totaled

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

Magicly disappeared oil every month without staining the driveway or the car. It has the capacity to be zero on oil and not give any dashboard signs or smell that is burning it like a drunken sailor. A perfect design of ingenious kind to have a dead engine in less than 80,000 miles.

This is my second vehicle I purchased from Classic Hyundai. Dan took time with me and showed me how to use everything in the SUV. I would recommend Dan and the team there for all the help they provided. Great people and great service! Jill

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

In 6 years I’ve had one problem. Fuel pump issue at 65k miles. Otherwise, the car is always reliable and and handles all situations well.