Wow, this dealership is wonderful. My 2008 Kia Sorento was totaled. Should I also say it was still running even after.. I'm in love with Kia should I say people are sleeping on them. I went to a dealership in Perris and I understand they were doing their job but don't push me when I say no. When I wanted to see a car they couldn't find the key. I looked up the top 10 best Kia dealerships in so cal. How right it was, wow! I wasn't pressured and asked what was I looking for. Rick found the perfect car for me. He knew the cars features and programmed it to my needs. I wasn't even looking for a Sportage but he found that one that had everything. Then the team leader Rick made my deal very easy. I can't believe that the whole experience lasted less than 1.5 hours. I walked out feeling like I came up on a true deal. It's a month later and I am very pleased. I had a problem and one phone call to Rick fixed it at no cost.
Thank you to both Rick & Rick.
Needed to buy a new Jeep and they had good pricing. Once getting there we received awesome service and not high pressure. We were helped by Albert Munoz and Joseph Issac and they were great. No high pressure and very honest. One of the best experiences ever buying a car.
I dread buying a new car because I have always hated the process. NOT with KIA!!! No one harassed us or pressured us. The individuals we dealt with, Dan and Rachel were wonderful. They patiently answered are questions and they were a real joy. They went above and beyond what we ever expected. We absolutely love our new car.
Knowledgeable, courteous, freindly staff who go out of their way to make your buying experience a pleasant non pressure one. Very thorough in explain warrenties, buying options and car operation. Michael in sales, Jaime in finance and Fernando ( think tat was his name) sales specialist were outstanding. Highly recommend this dealership.
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
We have purchased two vehicles with Auto Retail Group ARG in Rialto. We have dealt with Danny and the process was stress free and painless. Literally went in and was out in less than an hour with my second vehicle. Thank you Auto Retail group , keep being great. We love you guys
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
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