The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
Excellent Overall Value
by NJ from Bellingham, MA
January 12, 2019
I love the value that the Kia brand provides. The sorento is my second Kia. It's looks great, drives great and meets my families needs.
Enjoyed buying a new car from start to finish. Everyone was incredible and I drove home in a new car in less than 2 1/2 hours.
Leased a 2015 K900’s in August 2015.
by Moconno from Delray Beach, FL
January 12, 2019
Enjoyed it for 3 years and turned it in. Could not find anything for the money that compared to the K900 so I bought a never titled dealer luxury model. Flying to up to Chicago the drive it to Florida next week. Have owned BMW, Audi and others but the Kia delivers a great and reliable car without breaking the bank. It maybe not quite a Lexus LS but comes close for a lot less money.
My sales lady, Kyla, was the best. I recommend her if you want a no nonsense experience. She focused on what I wanted, was knowledgeable about the options and features and also the current financial incentives. She made my experience seamless even though I wanted a couple of aftermarket add ons. She never dropped the ball and made herself available to answer any questions anytime no matter how silly. Great experience - love my car!
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
A day ago I went to have an alignment done on my van Kia Sedona found out that the tires was so bad I shouldn't have been driving on them but thank God that the people at Kia dealership knows their stuff got the problem taken care of and I'm back on the road.¿
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
This car gives me everything I could ask for.It rides really good .radio and sound system sounds great and easy to use.love the heated seats and steering wheel on cold winter mornings and air condition seat keep you cool.
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
My favorite vehicle ever! Top rated comfort & tech
by Christymomof3 from Atlanta, Ga
January 3, 2019
I have an SXL & everyone in my family loves the van! We currently also own a convertible and a car-and our Kia is our favorite by far!!
The buy here pay here program was a silky smooth process. Robert Taddario, Joe Fenoglio, and Tommy Rees were phenomenal in this process. I will be referring anyone to this program at Ray Skillman. Thank you again!!
Awesome SUV for The Money
by Dill99 from Vine Grove Ky
January 6, 2019
This car was nice loaded with tech features and safety features. Easy ride and drive plenty of leg and cargo room. Window tint was nice on windshield and windows. Good on gas and reliable.
Tommy was great it was a long day but we got it all figured out and I drove away in a car I was happy with.
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
Michael Sellers is the best auto specialist there is
by Michael_Weiss from DealerRater.com
November 25, 2018
If you go to Ray Skillman???s auto dealership and are looking for a great salesman go talk to Michael Sellers. From the moment we walked under the lot to the moment we bought the truck and drove off the lot Michael was there for us. He had the best attitude of any auto specialist/salesman I???ve ever worked with and I???ve had the pleasure to meet. We got a great trade-in and a great deal on a great truck.thank you Michael I will buy all of my future vehicles from you.
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
The best saleman, knows his stuff highly intelligent sociable respectful all around made the buying experience really great I???ll be back when my other car is paid off to get another one from him.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
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