I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
We purchased a new RAV4 and AutoNation did not treat us as a potential buyer but instead like we were a friend of the family. Everyone we dealt with during the process were friendly, helpful and extremely professional. This was the easiest car purchase we've ever done!
Aoude and Jason were great to work with...direct and open about the negotiations. In the past, it took almost six hours to negotiate a car deal this went quickly and the paperwork took about an hour. I was there from 11 to 3. Thank you guys for working with me on my 2016 Honda Pilot (95K miles) and into a new 2019 Honda Pilot!!! This is second purchase with Honda Ocean - I've recommended them to my friends and family!!!
Andy was my sales associate, and he was AMAZING! He went above and beyond to make sure my needs and concerns were met. This was my first time buying/leasing a car and I cannot thank Andy enough for making the process smooth, efficient, and effortless. At no point did I feel pressure from Andy on closing the sale, which is something I value highly. He focused more on customer service, which goes a long way. When I had concerns about the final price he did everything he could to bring it down where I felt comfortable paying. I would HIGHlY recommend this place to a family/friend, and definitely go see Andy Vuong!
I contacted Mario Arellano, whom my family bought 4 Toyota vehicles in the past, for help buying a new Toyota RAV4. He introduced us to Tarek Abdelmuti who took us to various lots showing us RAV4s in various colors and the different classes they come in until we found the exact color and class we were looking for.
We got a great deal and financing. Couldn’t be happier! I highly recommend Tarek Abdelmuti and Mario Arellano, they are the best and extremely wonderful people who really care about getting the perfect car and price for you.
Wow, this dealership is wonderful. My 2008 Kia Sorento was totaled. Should I also say it was still running even after.. I'm in love with Kia should I say people are sleeping on them. I went to a dealership in Perris and I understand they were doing their job but don't push me when I say no. When I wanted to see a car they couldn't find the key. I looked up the top 10 best Kia dealerships in so cal. How right it was, wow! I wasn't pressured and asked what was I looking for. Rick found the perfect car for me. He knew the cars features and programmed it to my needs. I wasn't even looking for a Sportage but he found that one that had everything. Then the team leader Rick made my deal very easy. I can't believe that the whole experience lasted less than 1.5 hours. I walked out feeling like I came up on a true deal. It's a month later and I am very pleased. I had a problem and one phone call to Rick fixed it at no cost.
Thank you to both Rick & Rick.
I dread buying a new car because I have always hated the process. NOT with KIA!!! No one harassed us or pressured us. The individuals we dealt with, Dan and Rachel were wonderful. They patiently answered are questions and they were a real joy. They went above and beyond what we ever expected. We absolutely love our new car.
Who knew Selman Chevrolet had a collision dept for my Acura. When my insurance company told me about them and the fact that they could do an estimate on site, I was still concerned that they could not match the color for my "Bisque Red Pear" Acura. But they could and they did. I was given a loaner car at no charge, and they not only repaired the damage to the fender and headlight, the also took care of a couple of "parking lot" dings, at no additional charge to me. My contact at Selman was Bob Bessett, and he kept me up on their progress and got my car back to me earlier than promised. I appreciate AAA's handling of this claim and telling me about Selman. It will be my go to dealer for any future repairs.
They made it very easy to buy our new family car. Everyone was so helpful and nice! Would recommend to others. We love our new car.
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