I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
I went to the dealership to purchase a new Sportage. The sales consultant was not very knowledgeable about the vehicles, but was very accommodating and friendly. Luckily I had done my research prior to arriving at the dealership.
My experience with purchasing my brand new 2018 Kia Soul was a pretty easy and smooth process. Everyone I worked with (Kurt, Gary, & Stephanie) we’re all very nice to me and my daughter and explained everything as we went every step of the way. We’ve even had to stop back by because this car has more technology than I’m use to and they seem truly happy to help me learn to use everything). I’m very happy with my buying experience. I would highly recommend anyone to purchase their next vehicle from Bergstrom Kia in Appleton, WI.
I bought a 2018 Kia Optima on 12-2-17 from Mo. I went to this dealership with the mindset that I wasn’t looking for anything in particular. Mo approached me almost instantly, he was very professional and willing to help me choose the right car. I told him that I was just looking, he respected that and told me he was available if I had any questions. I found the Kia Optima shortly after and asked him if I would be able to test drive it. He rode with and explained all the different features that were available in the car. After the test drive I decided this was the car for me. Throughout the whole process Mo was very helpful with any questions that I had. Overall, I am very pleased with my purchase and the professionalism that Mo showed from start to finish.
by Greg, Packer/Sieelers fan from Little Chute, WI
October 19, 2017
Peter listened to us about the amount we wanted to pay monthly for a vehicle. My wife is disabled so she has certain requirements to make it easy to get in & out of a vehicle for her and Peter allowed her to test the vehicle before I even test drove it. I work a lot so he even was patient about when we could come in to fill out the paperwork.
by Patti Trochil (I leased my Sportage) from Appleton, WI
September 25, 2017
I felt that the explanation of leasing was explained until I totally understood and that they wouldn't let me sign until I did. Blair was so patient explaining the bells and whistles. I will be back for some re-teaching. Not Blair's fault. There is so much and such a difference from my old car.
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
We purchased a 2008 Subaru from Greenville Auto. The whole experience was straightforward, transparent and hassle free. Trevor was excellent to work with. His follow-up was prompt and complete and he was fully transparent and very easy to work with. The inventory is limited but if you find a car that meets your needs, I would not hesitate to recommend Greenville Auto and RV.
Van Horn Hyundai ALWAYS provides us and our vehicle with all around 5 star service. Only hiccup this last visit is while we always have received a printout of their color coded multi-point inspection review along with the invoice every time we have had service done there, we did not receive a copy of that multi-point inspection review this time when we were in for an oil change. We like to keep copies of these things for our records so that we can provide a history of all services preformed on our vehicle, which we purchased from this dealership brand new(2017 Hyundai Elantra). I returned to the dealership the next day to inform them of this and they quickly provided the printout of the multi-point inspection review, no questions asked. Every time we deal with the people at Van Horn Hyundai, from the day we purchased the vehicle through every service appointment we've ever had with them, it's always been a 5 star experience. Thanks again Van Horn!
Van Horn Hyundai made the process very easy for me. Salesman Ryan Elsinger was very helpful and I didn't feel pressured at all. They also did a great job with helping me get financing. Eric Van de Slunt was very informative through the financing process. I would recommend Van Horn Hyundai to anyone looking for a car.
It really was a no brainer. The price of a Van Horn Santa Fe Sport with all-wheel drive was lower than other dealers’ Sports with front wheel drive. Would definitely make the hour long drive there again when it’s time for another vehicle.
I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
quick response, and very helpful. Would recommend this dealership. The gmc I purchased is wonderful my family and I love our new/used SUV. Thank you.
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