The service specialist wrote my maintenance order and honored the coupons that I received in the mail from Airport Infiniti in Cleveland, OH. The work was done quickly and the car was washed and vacuumed. Great service !!!
A huge THANK YOU to TONY STALEY and DANIEL WALKER for finding me the car of my dreams, a new Infiniti Q60! After an extensive search, they were able to deliver on the exact car I was looking for! They were eager to earn my business and followed through on everything promised, which I truly appreciated! I'm looking forward to many happy miles in my new Infiniti and a long and wonderful relationship with this dealership!
Staff very pleasant and friendly. Professional but made you feel comfortable making sure that every question was answered. Never pressured you into anything but gave you options from which to choose. Staff goes out of their way to make certain that your experience with buying a car is memorable. Thank you guys
Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend.
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
I searched a popular automotive website to find the best deal on a new Hyundai Tucson. The 2018 Tucson had significant manufacturer incentives, making it an excellent choice for the price. Several dealers contacted me including Abigayle from Rick Case. I emailed all the dealers the features I needed on my new Hyundai, the details of my trade and the acceptable payment based on my down payment. All other dealers seemed to drag their feet on answering my inquiry. Abigayle and sales manager Todd quickly provided a quote- slightly above my comfort level. After further discussion and clarification, Todd and Abigayle promised to contact me first thing the following day. Todd fullfilled his promise and called with news he could do the sales requirements I requested. Within 1 hour, I was at the dealership ready to complete my purchase. Abigayle came in on her day off to complete the paperwork and Tucson delivery. She was VERY detail oriented in her explaination of the vehicle's features. I cannot be more pleased with my experience with Rick Case Hyundai and its employees!
Thursday I traded in my Cadillac SRX and purchased a Yukon XL Denali. Russ Fisher & Nick Hirzel made sure are buying process went as smooth as possible. The whole team at Classic Ford was wonderful!! They all went above and beyond for us! We were in & out very quickly! They made sure everything was set up & I was comfortable in my new vechile! I would
Highly recommend seeing them!! They will take great care of you! Thank you again guys!!
The team is courteous, attentive, and professional. Every attempt was made to ensure that I was delighted, not just satisfied. I recommend a trip to Classic for anyone looking for a different kind of shopping experience.
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
My wife and I had a great buying experience. We worked with Rob and he was very upfront and honest. He made the process very easy and enjoyable. We got a great used car at a great price. We would definitely recommend buying a car from them and will likely be back to buy our next vehicle!
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