I had a really good experience buying a vintage Ferrari 328 there. They were very communicative, let me have it inspected by 2 different mechanics, and delivered it from Anaheim to Los Angeles for me. Nick Eves was extremely helpful thru the process.
Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do this deal with an auto broker and oh man, MISTAKE. Hamid and Richard not only came in lower on the monthly but also saved me the $800 broker fee. I'm a forever customer and most importantly found a team of car sales representatives that I can trust. Oh and I love my new Jaguar E-Pace.
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Great knowledge and never pressure you to do anything. Awesome dealership, quality is clean, low mileage cars and great warranty packages. They also held my car for 4 Days, due to where I was traveling from... Will buy again soon.
Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
Wife and I were shopping for a new family vehicle since we already had an SUV and a convertible Jag. We found a newly listed Mercedes Benz Brabus Edition S550 advertised at EuroCar. I called on early on Saturday morning and my call was answered by Christian Beyer. Being in the automotive racing industry for over 40 years I was expecting the normal "salesmanship b/s" especially when purchasing a used vehicle. To my surprise I was greeted with total professionalism and factual information. One sales pitch he gave was true, they had received many calls that morning on the car with several individuals saying they were on their way to buy the car. Christian said if I really wanted the car would I provide some form of deposit to protect my position since it would take 11/2 hr to drive to the facilities. I did as requested. Upon arrival the Brabus was parked out front looking like it just came off the showroom floor.....beautiful. My wife fell in love. Upon entering the agency several sales personal were arguing over the car for each had 'deals' working. Christian graciously led us into his office and we signed papers immediately. Afterwards he painstakingly showed my wife and I every aspect of the vehicle, test drove and again went over several facts for my wife. I'm 70 and have purchased many exotic cars in my life of all makes and models, been to way too many dealerships and have endured every sales pitch there is and more. At EuroCar, all we received was professionalism and respect. From the initial greeting to the finance department and back to receiving our keys to the most beautiful Brabus we ever had, Christian and members treated us with utmost professionalism. This is how dealerships should act.. EuroCar really impressed my wife who hates car dealerships like going to the dentist, instead it was like going shopping with an American Express Black card, all fun! I highly recommend EuroCar and Christian if you ever want an exotic car or a high caliber family car, EuroCar has it and most importantly they have professionals like Christian who understand the cars, the buyers and the finance. Beautiful showroom as well... Big Toys!!!!!
I got my C5 Z06 from MDK international. I couldn't believe my eyes when I found a 1K mile Corvette Z06. A 15 years old "brand new" vette and the price was very competitive. Purchased the car with 2 day return policy and had it checked by my Chevy dealer. The guys at Chevy said "this is the cleanest older corvette they've ever seen". Result!
I came to Shane’s to look at a car I came across online, and the moment I started talking to these guys, I knew I would be purchasing my first car from them.
They went me through my options for budget and my credit at the moment, and I had a dilemma between buying a dependable car or one that’s more enjoyable. They recommended to go with Toyota Highlander, which after hesitating a bit, I did. Shane helped me get my first car loan, which I new wouldn’t be easy with my fresh credit.
Four months later I’m so happy with this truck, drove 15K miles already all over the country, doing just regular service. I’ll need a bigger truck soon as I just bought an airstream trailer, and I’m checking Shane’s inventory regularly, as they are the only people I want to have business when buying a used car.
Had the most amazing experience purchasing a Range Rover at Land Rover Newport Beach! The transaction was the smoothest most pain free car buying experience I've had. Our sales rep Moyca Gardasevich did an excellent job and really helped make our decision so much easier. I cannot say enough, but thank you!
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Been a customer of W.C.R. since 2001 , have had several vehicles serviced . Always been kept informed so there are no surprises ! High quality service and management staff . It’s always an enjoyable experience. I’ve referred many of my family and frienA big thank you to Eddie,Lauren,Andrew and Staff ! D
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