I was very pleased with the work performed on my car November, 2018. Especially grateful to Assistant Manager TaDarryl Smith for his professionalism, work ethics!
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
100% Satisfied - My experience was great, a little longer than I expected since I filed out the application online. However, my salesperson and others who assisted me were Great!!!!
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
100% Satisfied – Call and ask to speak with Rick Cypress, Sales Consultant. I left a longer review on Yelp but in general I want to point out that Rick Cypress has an amazing team in James White and Tess McGee. The Suitland location has a massive selection of vehicles, very clean, free Wi-Fi, charging stations, water, coffee and friendly professionals. So far the car is perfect and the finance deal feels good (not like I was taken advantage of). Rick was fast, friendly and very knowledgeable.
Best purchase I ever made
by Elizabeth from Poinciana
November 25, 2018
Iwas always impressed with Lexus and when the opportunity came to buy one, I did. Have been totally satisfied since the day I drove it off the lot.
I recently took my 2007 Toyota Sequoia to this dealership for repair work and was shown both excellent professional and customer services by Lamone Taylor and the staff. This is the kind of services that I have always received when I brought my vehicle in for service/repair work.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
RELIABILITY & PERFORMANCE
by TARGA 157 from Dallas, Tx.
November 8, 2018
i bought this car brand new and have really met all my expectations. The only thing is that Lexus are proud of their vehicles that is why you pay for the price. I traded this in now for a Lexus GX460. Once you have own a Lexus, you will never buy other vehicles.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Lexus has not kept up with the technology
by Lexus gets a B from Springfield, VA
January 4, 2019
I would not buy it again. The new Fords as well as the BMW's and other ares are more focused on innovation and user needs. Even Lexus Navigation maps are very out of date and they refuse to use Google as a source.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Big and comfortable
by Best choice from Florida
December 28, 2018
It is worth every dollar. Test drove more cars but this was my favorite. I drove a Nissan and it was reliable too. But I do believe I am driving in luxury
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I got the best deal!
by Ztorres from Lynnwood, WA
October 21, 2018
I absolutely love everything about my car and my whole purchase experience. The salesman Alex Robles made it so easy for me to get the car I wanted and at a great price. I cannot complain. I will be back again when I need a new car.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
Best Luxury Value
by Murphy S. from Baltimore, MD
August 13, 2018
Very smooth ride with a very quiet interior. Reliable, looks great and uses regular gasoline. This is the best luxury value and Lexus has outstanding customer service not to mention the car has all the safety features and the Mark Levinson Surround Sound is awesome!
Monster sells a high volume daily. I went in for a used car but did not end up buying it due to the fact that they did not negotiate the online price even though the car was not in ideal conditions (3 yr. old)
Bought it used, looks like new
by Liz M from Westbrook, CT
December 13, 2018
Very smooth ride, handles well, very easy to drive, excellent front and back lights, very good power. Very good technology. Can not beat a Toyota for longevity and reliability.
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
Very good car
by paul from Houston
August 27, 2018
Great, modern designed car for the money. Good on gas - 26 m/g , well handling. similar in driving experience to Mercedes than BMW. Not a sporty car.
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Came back to the vehicle I love.
by Chuck H from Urbandale
December 2, 2018
Had leased 5 Lexus ES in the past and decided to try something different. After owning another brand for 1 1/2 years, came back to a 2015 ES cpo. Its the most comfortable car on the planet and best Value for the money in my opinion. Am recently retired and service and maintenance costs have always been low.
Traded in an old truck for a slightly less old truck. Walter and FC Auto made the whole process easy, fast, and pleasant. The paperwork processing was astonishingly fast, and Walter was unfailingly professional and courteous. My best experience ever purchasing a vehicle. I strongly recommend them.
Best brand and car make that I've owned
by Thompsm4 from Williamsville, NY
December 17, 2018
This car will satisfy the most discriminating driver. Power, comfort, efficiency, and value. You will not be unhappy with a Lexus.I would happily recommend this car to anyone.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Love My Car!!!
by TNVolsFan from Alcoa, TN
October 7, 2018
This cars meets all my needs and expectations. Drove it home from Florida and enjoyed every minute of the ride home. Good on gas, smooth ride and all the features are great. Has the power and more for my needs. Very pretty and stylish. Great preforming car.
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