Used 2015 Lexus NX 200t for Sale

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Used
$25,998 41,284 mi.

2015 Lexus NX 200t Base

Good Deal
AP Fairfax
(703) 539-5046
3 (21 reviews)
16 mi. from 20147
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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(703) 539-5046
Poor Customer Service after purchase...Beware
by TJGrant36 from Lorton
January 5, 2018
Purchased a 2013 BMW in late November from AP Fairfax as an early Xmas gift for the wife. We visited 5 other dealerships prior to our purchase and we are pleased with the purchase as well as the purchase experience. Up to this point, the wife is happy with the vehicle. However, our customer service experience after the purchase has been disappointing to say the least. 95% of the time when calling our original POCs to discuss issues that require resolution on behalf of the dealership they are "in a meeting" or "not in at the moment" and do not return calls until a few days later. Two cases in point: 1. The vehicle was missing a hard copy of the owner's manual and the dealership provided paperwork acknowledging I was owed an owner's manual. When I checked on the status of the manual a couple of weeks later, was advised they are not responsible to provide such an item...Until I provided them the paperwork that showed they owed such a manual. I was advised the manual was available of pick up this week (39 days after purchase). 2. I was advised the license plates for the car were ready for pick-up (week prior to Xmas). Wife drove to the dealership to pick up the plates and somehow the plates were misplaced. I continued asking for a status on the plates after Xmas and New Year's only to get in a perpetual loop of "it’s the holiday season and folks who work on that are in and out...will get back to you." Finally, was advised on 03 Jan that no one knows where the plates are located and they are missing (isn't there a person that oversees license plate chain of custody or tracking?). The dealership representative advised I needed to go to DMV (yes you read that right…I have to go to the DMV) to request replacement plates as they are unable to do so on my behalf. I asked if the dealership plans to re-reimburse me a portion of the titles/tags fee that I paid when I purchased the vehicle since it did not fill its obligation to provide me plates. I was advised I would not be reimbursed any portion of the fee. As such, I asked to speak to a manger and was advised "he is not in" (surprise!) and I would be called back...No calls have been received. As such, I now need to take a day off of work ($$ out of my pocket) to go stand in line at the DMV (always an awesomely joyful and refreshing experience) as a result of AP Fairfax's lack of sufficient customer service. I am hopeful my situation is the exception vice the rule; there are some really nice folks that work at AP Fairfax and the cars they sell are impressive. However, my customer service experience after purchase has been unexpectantly disappointing to say the least.
PRICE DROP
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Used
$29,920 $30,560 34,370 mi.

2015 Lexus NX 200t AWD F SPORT 4dr Crossover

Good Deal
Vroom (Online Dealer - Nationwide Delivery)
(202) 618-5427
3.7 (593 reviews)
19 mi. from 20147
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(202) 618-5427
Great service!!
by Cam1998 from DealerRater.com
December 1, 2018
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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Used
$27,230 37,620 mi.

2015 Lexus NX 200t 4dr SUV

Good Deal
Vroom (Online Dealer - Nationwide Delivery)
(202) 618-5427
3.7 (593 reviews)
19 mi. from 20147
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(202) 618-5427
Service & Efficiency for Customer is Lacking!
by Amanda23 from DealerRater.com
November 4, 2018
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
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Used
$24,280 41,262 mi.

2015 Lexus NX 200t 4dr Crossover

Great Deal
Vroom (Online Dealer - Nationwide Delivery)
(202) 618-5427
3.7 (593 reviews)
19 mi. from 20147
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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(202) 618-5427
Vroom Lives Up to Its Promises
by superfly from DealerRater.com
November 1, 2018
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
PRICE DROP
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Used
$28,530 $29,130 41,787 mi.

2015 Lexus NX 200t F SPORT 4dr Crossover

Good Deal
Vroom (Online Dealer - Nationwide Delivery)
(202) 618-5427
3.7 (593 reviews)
19 mi. from 20147
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(202) 618-5427
Very helpful and responsive
by BrandonE from DealerRater.com
November 5, 2018
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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Used
$25,599 21,907 mi.

2015 Lexus NX 200t F Sport

Good Deal
OffLeaseOnly.com The Nation's Used Car Destination
(888) 471-6589
4.9 (13345 reviews)
20 mi. from 20147
  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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(888) 471-6589
I???ll definitely be back
by JohnNC from DealerRater.com
December 3, 2018
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
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Used
$22,199 38,967 mi.

2015 Lexus NX 200t 200T

Good Deal
OffLeaseOnly.com The Nation's Used Car Destination
(888) 471-6589
4.9 (13364 reviews)
20 mi. from 20147
  • Ext. Color: Silver
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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(888) 471-6589
Great car shopping experience!
by Vio from DealerRater.com
December 3, 2018
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
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Used
$22,599 42,984 mi.

2015 Lexus NX 200t 200T

Good Deal
OffLeaseOnly.com The Nation's Used Car Destination
(888) 471-6589
4.9 (13364 reviews)
20 mi. from 20147
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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(888) 471-6589
Fantastic experience
by bhernetti from DealerRater.com
December 3, 2018
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
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Used
$22,995 72,695 mi.

2015 Lexus NX 200t

Great Deal
WBM of Arlington
(888) 767-1554
4.2 (138 reviews)
23 mi. from 20147
  • Ext. Color: Silver
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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(888) 767-1554
750 LI
by Mike from Arlighton
May 5, 2018
I worked with Francisco who was very professional. Tony was awesome as well. Great experience overall!!! I will recommend WBM to all my friends and family.
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Used
$26,600 30,330 mi.

2015 Lexus NX 200t Base

Good Deal
Virginia Luxury Motors
(703) 291-1098
2.3 (6 reviews)
8 mi. from 20147
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(703) 291-1098
Very happy customerI¿ we
by Martin7296 from Bowie Md.
November 0, 2017
Two weeks ago I¿ went to buy a car and I¿ met a nice gentleman and saw 2 cars I¿ was interested and went road test both of them. Choose one I¿ like and made a deal that day with my trade in which I¿ thought I¿ I¿ got fair deal and bought my self a dream car A Maserati. They prepared it for me without any hassle and did the paperwork and pick it up. They treated me with respect and felt very comfortable. Drive it now very happy with it so far.
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Used
$26,588 41,448 mi.

2015 Lexus NX 200t

Good Deal
Fitzgerald Toyota Hyundai Subaru Gaithersburg
(301) 637-7258
4.7 (853 reviews)
15 mi. from 20147
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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(301) 637-7258
Molly Deibler Outstanding Service
by Midnight from DealerRater.com
November 0, 2018
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
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Used
$27,998 24,116 mi.

2015 Lexus NX 200t

Good Deal
CarMax Frederick
(240) 415-6090
5 (3 reviews)
23 mi. from 20147
  • Ext. Color: Gray
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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(240) 415-6090
Customer
by Logan from Charles Town wv
June 3, 2017
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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