was lucky enough to work with Sam Ko on my most re
by Quad W. from Redondo Beach, CA
November 1, 2018
I've dealt with a lot of dealerships and South Bay Lexus is one of the best! I am on my third vehicle from this dealership and every experience has only gotten better. I was lucky enough to work with Sam Ko on my most recent purchase. Not only was he upfront, and honest, but he did everything in his power to make sure I was comfortable throughout the entire process. Buying or leasing a car is a big life change/decision and having someone with you that you can trust every step of the way is truly invaluable. Sam you are the man and I wouldn't be in my GX without you. Thanks for everything!
Couldn't have been a better experience. Best car-buying experience in my life. I kept waiting for the "But" and thankfully it never came. Weston and Roger were great to talk with and they kept their word. Can't say enough great things about them.
I know my car will be properly serviced when I bring it to Lexus of Westminster. I trust the expertise of the mechanics. Tiffany is always great at keeping me informed on what adjustments are required and considerate of what costs I can afford. I hope to be able to buy a new car next year and because of the care my car recieves here and the freindly staff I definitley want to purchase another Lexus.
It was a low-pressure environment. The salesman, Gary, was friendly and relaxed and he negotiated the terms of my deal transparently. I never felt like he was pushing something on me that I didn't want. Excellent sales experience.
Tiffany provides excellent no pressure customer service. She communicates the problems and solutions very well. I enjoy not having to come back for the same problem like I do at other locations. Go in once and it's all fixed.. just like they promised.
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