Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was car shopping for something I really wanted and this dealer had it available. It was like fate to me because the car was right in front of the lot like it was waiting for me. I finally just had to have it. Went for a test drive and everything seemed great because Im driving a dream car. I did look up reviews on the dealership before I went to look at the car in the first place. I talked to manager and willing to move forward right there. I went back the very next day and started credit and finance terms. Took my license and insurance for copy (which you need full coverage to finance, btw) and realized later that they forgot to give it back and got a text days later that they had it safe for me. Went down to finance and did more paperwork and signing there after sitting in the lounge, having a half cup of coffee while waiting beforehand. The process takes time but they moved in a timely manner. In the end, the car was discounted to an amount because there were a few things dismantled and two repairs that need to be done. The car was waiting for me with stickers off from the detail shop. They didn't do a great job there because there was some car fur inside the top part of the arm rest mantle and the floor cover that says something like "dealer must remove plastic wrap" was still there. I am getting cilajet on the inside and outside of the car that protects paint and interior and they already knew that's what I wanted. I got a nice full tank of gas driving out of there! Buying my first car was fairly easy and exciting
I was contacted by someone at this dealership. I forgot her name, but she was extremely polite. She inquired about my shopping for a 2014 Lexus and i unfortunately had to tell her that i had already purchased my car. She was still polite and congratulated me on my new vehicle even though she was obviously looking to sell me a car. She thanked me for my time and we concluded the conversation. Very nice and polite.
We recently purchased a certified pre-owned Lexus RX350 from Lexus of Concord. We got an excellent price and George was amazing! We couldn't be happier with our new RX. We will definitely be checking with George again at the end of the year when it's time to upgrade our GS. THANK YOU GEORGE!!!
Transparent,low pressure and friendly sales people
by Value Car Buyer from Oakland, CA
March 29, 2014
I recently purchased a used Lexus rx400h. When I first test drove the car it was in as good a condition as you could expect considering it had nearly 100k miles on it. There were two salesmen I worked with Mark Nguyen and George Solamon. They covered each other when one wasn't available and answered all my questions. They were honest about the condition of the car and were fair once it came time to settling on a price. It was clear that they wanted my business, but didn't pressure or guilt me into buying a car or paying more than I needed to. We even agreed to getting a significant repair done to the car as a part of the purchase to further improve its condition. It hasn't been done yet so I can't comment on the quality of the repair, but I expect it to be high quality. Very good experience overall and Mark was great to deal with.
We used cars.com to locate the used car we wanted and drove over 1 hour to there from Modesto. Jeff (the salesman) is very friendly and not pushy on trying to sell the car. We have all the time we need to look at the different cars, we end up buying a different one than the one we look at and it's not because of Jeff trying to get us buying another one. We have all the time we need to look and we test drive two of them. We like and enjoy our visit there and like our purchased too. Dealer is not very pushy on selling their warranties either like some others.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
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