Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
Thank you Lexus of Pleasanton and especially Shaun De Guia for again helping us get into another beautiful Lexus. Shaun is the greatest salesperson ever! There is never any pressure, never any games, just straightforward get you into the car of your dreams finesse. It is quick and easy and most of all, painless. The other staff is always friendly, courteous and go out of their way to make their customers happy! The service department is great and I love the shuttle service to the outlets while I "wait"for my car. I am a Lexus of Pleasanton forever fan!
My wife and I had a great experience purchasing our first Lexus. Mike Tarnowski helped us with any questions we had and took us to different lots looking for our car GS 350 F sport. The treatment was great, we didn't feel pressured to buy and the test drive was awesome. Thanks again Lexus of Pleasanton.
I had a great experience with my recent purchase at Lexus of Pleasanton. Shaun De Guia made my purchase a pain free and easy process. This was my best car purchase experiences, I never felt the pressure to buy something I didn't want to buy. Shaun is very professional, friendly, and willing to work with the customers to make sure the customer is completely satisfied. I was very happy and satisfied with working with Shaun and Lexus of Pleasanton.
We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At this point, my car runs fine. In addition, Acura extended part of the warranty on this car, which was not required, but is very much appreciated, and will assure that we will continue our longstanding purchases of Acura vehicles.
Convenient and pretty good service. Other than parts and service cost, I have experienced very good service at hopkins acura service center. Service is pretty good. One thing to say, please get the car dried after wash.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
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