What a great experience. The staff was helpful. The vehicle we were interested in was clean and marked below value. Hats off mainly to Lori who supported us with finalizing aspects of the vehicle after the sell. A great asset to your company. Thank you. Very thrilled with our purchase.
This luxury hybrid was the best vehicle ever!!
by Hope from Syracuse, NY
January 3, 2019
I am personally driven this car for 400,000 miles. Although, I’ve only service the car at the dealer I’ve had no major repairs or breakdowns. This was the best car I’ve ever owned, I recommend this hybrid to anyone who is willing to take care of it!!
Lori at TJ Chapman is a gem to work with. I so appreciated her willingness to go the extra mile to smooth out some detailing issues I ran into in purchasing my used car. When issues arose the business was responsive and accommodating. They care about their customers.
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
There was excellent communication with this dealership over the internet. They offer good prices on their vehicles and it appears to me that people will not get ripped off with a purchase. I was looking for a great deal on a car like the one they had for sale. Their pricing was better than most dealers with similar cars, but I was able to find a similar car at that great deal I was looking for at another dealership. If you are unwilling to deal with sales talk to get a good deal, then this is a place to consider. I also liked that they have no hidden dealer fees to add into the price.
Lexus has not kept up with the technology
by Lexus gets a B from Springfield, VA
January 4, 2019
I would not buy it again. The new Fords as well as the BMW's and other ares are more focused on innovation and user needs. Even Lexus Navigation maps are very out of date and they refuse to use Google as a source.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
Reliable, fuel-efficient car
by RVDMerwe from Los Angeles, CA
November 21, 2018
If you are looking for a car with a lot of bells and whistles, this isn't it. The bluetooth is spotty but otherwise everything is solid. Very fuel efficient and comfortable, so if you have long commutes, this is a good car. Has a fair amount of storage space for a small car.
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
I am continually impressed by the Service staff at Mark Miller Toyota.
They are friendly and professional. At the Express Lube Service they get you in and out quickly and never try and sell you unnecessary extras. Repairs and service are always completed accurately and fairly.
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
Didn't buy a Mercedes and had the best experience at a dealership. Upfront about the costs and total cost of the car. Paul rocks! Honest about the buying process. No rushing or hassel. Went through my credit union at the dealership, no back and forth trips. Store manager was friendly as well, Jesse. First time to a luxury dealership, still cannot believe how well Paul explained everything to me and didn't rush me. Better experience here then any other dealership. Ask for Paul if you go here. Oh and the paperwork was done under 60 minutes. These guys don't waste your time.
A++++ all the way.
Lexus makes very reliable cars.
by David from San Jose
July 4, 2018
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
I have never dealt with a car dealer that was so dedicated to Customer Service. I made a mistake and accidentally "bought" a car I didn't want. They could have simply told me it was my problem but Dave and Kaylee stepped in and found a car like I wanted at another dealer, bought it from them, Kaylee went and picked it up and proceeded to unraveled the original sale and redid the paperwork and sent me on my way with a full tank of gas. I can't say enough about how understanding and helpful they were. They totally put profit aside and worked to help me get what I wanted. I would go out of my way to buy a car from them in the future.
by Mara from Chicago, Il
December 20, 2018
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
Understands cars well and helped me find exactly what I was looking for! If you're looking for a car, I definitely recommend this guy.
Fun to drive
by JCB from San Antonio, TX
November 13, 2018
This car has met all my needs as far as what I was looking for in a used car. Comfortable interior, good features, great driving performance, and great looks considering what year model the vehicle is. It handles superb.
I went to Nate Wade Subaru on a recommendation from a friend and we had a very pleasant buying experience , there was no high pressure sales pitches, just a very knowledgeable and very helpful staff. I would and will recommend Nate Wade Subaru to my friends and family.
Already my favorite car of all time
by BigLexusFan from Santa Monica, Ca
October 2, 2018
I bought a 8 yr old 2010 rx450h with only 43k Miles! Bluetooth connected faster than the new Honda Accord I had. The ride is so quiet and comfortable and the performance is like a little mini beast of a motor when you need to put your foot down and get ahead of somebody. Love everything about this car. Only downside I have to say is where they put the usb/accessory charger (deep in the center console). But that’s all i have to complain about. Getting around 28-30 mpg but closer to 40 mpg when I drive a bit slower. Car runs and feels like a mini performance car at times, for a hybrid midsize family car it has all the functions you need and the performance does not disappoint. Love it.
This has been a fantastic SUV for my 7 years of ownership. It has 208,000 miles on the clock and still doesn't use a drop of oil between the recommended 5k interval changes. Durable, reliable and comfortable.
Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!
It's a runner
by MissJones from Seattle WA
March 24, 2018
I purchased vehicle, it's had 2 owners a father and son prior to my buying it. They kept it in great condition! I'm very pleased with my purchase and this car.
Landon Puffer is the best salesman at Young Subaru
by slangham from DealerRater.com
November 27, 2018
I have had the best experience ever from the beginning to the end. Landon Puffer was so nice, informative and just a friendly person who won my confidence and trust when making my decision in buying my Forester. I felt like I was talking to a family member about a car and not a salesperson in it for their own benefit. The entire staff was very helpful and welcomed me, my son-in-law and daughter and their service dog Levi.
Best Looking AWD sedan out there.
by Rambo from Mukilteo, WA
December 11, 2018
Let's just talk about the front of this car! Just the presence and has the looks of an exotic super car. With the AWD living in WA it's perfect for me.
The only maintenance you will need to consider is the tires. They get expensive so don't get them from the dealership. Lifetime alignments at Firestone for your AWD system and you're good to go.
My hat is off for the shop crew who can fix anything. I have had my car service from St George to Farmington Utah..Trust me Draper is the best. They will not nickel and dime you. They alway do an complete car inspection after there repair for a total peace of mind. :)
Great car with sporty look & feel.
by Lexus0116 from Englewood, NJ
January 13, 2019
If I wasn't in need a larger vehicle, I definitely would've kept this car for longer than four years. It is cute, fun to drive and not too sporty. I loved this vehicle for the "get up and go" speed.
I had an awesome experienced purchasing my car at AutoSource this past weekend. Nisho went above and beyond to get me the best deal and car I was looking for. He was very professional and patient with my wife and me. He was very thorough while giving me the history of the car. He even offered me to take care of some cosmetic repairs on the car! The cool thing about the whole experience was I never felt pressured into buying anything that I didn't feel comfortable with. Thank you Nisho and all of the staff that was involved in making my car buying experience a success!!!
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
I was given full information on the car I was buying. Was treated with trust, they let me test drive the car I was looking for immediately. They helped me find the best financing for my situation, and helped me understand why I needed the warranty. Went in at 9:30am had a new car by 11:30am. Can’t complain for a fully loaded 2017 with 277 miles. I’m stoked!!!
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
I bought a car about three weeks ago from Autosource in Draper. I love the vehicle that I purchased and will not hesitate to buy another car at there. Nick was more than helpful. I called and told him what car I was interested in and he had it ready for me to test drive when I arrived . I appreciated the non pressure atmosphere, my whole experience was very positive.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
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