I just purchased a car from Alina at 1st Class Imports and wanted to describe my experience in hopes that more people learn about this wonderful company! I am college student and obviously do not have much money to spend on a vehicle, yet i needed a reliable car for the next few years of grad school. 1st Class Imports had the Infiniti of my dreams that i was actually able to afford! I was able to get financed for a small amount and put down my savings for the rest, all in all it took a few hours to be signed and done. Thank you so much to Alina and Dan for my car, for treating me great and helping out with financing!
I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won???t be disappointed.
Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares about any prople who interested Lexus. I would strongly recommend Abed and metro Lexus.
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
Had a difficult experience at the Akron location. My husband and I decided to go to the Bedford location for more options. Nothing was as good as the car we looked at in Akron. Brooke offered to transfer the car from Akron, add 80% tires, fumigate the car, and match the Akron location price. Very happy with experience and her professionalism.
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go!
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