LT Pegs made it Super easy and hassle free. Your sales team is great and friendly. I would recommend to anyone buying a car
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Truly comfortable ride.
by Lexusfan from Dallas, TX
November 19, 2018
Has great handle on the road, smooth ride. The interior is very stylish. It has a 6 CD player and the audio is great. The engine noise is hardly noticeable while inside.
As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
Very reliable car
February 18, 2018
The RC Coupe is a nice couple with real good performance. The seats in back are very tight and the car can use some weight reduction, but overall great car.
A year ago we bought a used Jeep Wrangler from Stu and are totally satisfied with the purchase and performance. Our son is relocating back to Seattle and no longer needs the Jeep Wrangler. After trying to sell instantly to a couple of dealers listed online, we soon discovered their instant cash offer was a ploy. These dealers upon inspection used every tactic to justify a low ball sell value. What a frustrating disappointment!
We contacted Stu to see if he would offer to buy back the jeep. He provided an offer based upon the Jeep being in the same condition as when we purchased it from him. We accepted Stu’s offer, and we were very pleased the transaction was hassle free. The entire experience was again another great experience. We highly recommend buying from and/or selling to Auto Connections in Bellevue. Stu is awesome to deal with!
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
Dru and Patric were great to work with. The car I traded in was a little undervalued compared to the price I paid for the car I bought. But overall a good experience except for having to buy a second key from the dealer afterwards since the car came with only one. Those keys aren’t cheap but maybe there just wasn’t anymore room in the deal for them to provide that for me. As I said the deal was still good but not five star.
by Car hoarder from Philadelphia pa
December 21, 2018
First Japanese luxury car It's a commuter vehicle for daughter to get too and from school. So far the car itself is acceptable. The dealership ducked but cars is ok
I recently purchased a 2011 Volkswagen Tiguan from Definitive Motors at a fantastic price! The vehicle was in remarkable condition. It was a really low pressure transaction. Dru was a very helpful and patient salesperson, and quickly answered all of my questions related to financing the vehicle. I was in and out of the dealership in a couple of hours. I highly recommend Definitive Motors.
Comfortable and fuel efficient
by GarG from Waterloo, on
August 24, 2017
Car is exactly what I need, comfortable, reliable and fuel efficient. I drive 35,000 km a year and my Lexus has been flawless. I am averaging around 6.8 litres per 100km and have had no issues. The dealership has also been great providing me with a loaner whenever I have had the car in for its regular service.
We were just starting to look for a family SUV....the sales person named Dru was very polite and helpful. He helped us with the pros and cons of the 3 models we were looking at and really listened to what we were looking for. It was a pleasure to work with a freindly and straight forward salesperson...not your normal car buying experience.
I have already sent them two freinds that are shopping for cars.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
Patric Quin is a very nice guys he even help us extra , I salute you and thank you for all your help , the car is driving nice so far and I like it a lot , your service is fantastic thank you .
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Just bought a vehicle from Definitive Motors and it was the best vehicle buying experience I have had. They were very patient and communicated every aspect of the process efficiently. When you go to their lot they do not pressure you like most sales locations. Patric was awesome in the process and even reaches out to this day to ensure we are satisfied with our purchase.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Kyle Patterson was extremely helpful and patiently answered all of my 1000 questions. Every interaction was on time, easy, and positive. Also, shop hours work well for before or after work.
Best car I have driven and smoothest ride of any c
by bunny2434 from Camden nj
December 16, 2018
Every thing I was looking for in a car comes equipped with all standard things hardly any uncessary maintenance needed I will buy only lexus now
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