We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
Couple of disappointments
by Guido from DUNMORE, PA
January 1, 2019
This is my 5th Lexus ES (2018 ES 350). Excellent car. Never had a problem with any of them. However I do have some gripes. They are management related, not a fault of the car. For the 1st year, I was able to use the remote cellphone app which enabled me to check my car's location, start the car remotely, etc. After the 1st year the remote app stopped working & I was told I could pay a monthly fee to reactivate it. This rubs me the wrong way. That app should be included for as long as the 1st owner has the car. The other gripe I have is the remote start would work from the key fob by pressing a specific key sequence. That also stopped working after the 1st year. Even when it did work, the car would shut off as soon as you opened a door. That doesn't make sense. The problem this causes is that I have a one-car garage. I keep the Lexus in the garage so it is not a huge issue. However my wife has a Lincoln SUV which we keep parked outside. We live in PA where winters can be cold. My wife uses the remote starter all the time. She will be trading her car in next year & I suggested she get a Lexus SUV. She said absolutely not because she can't live without the remote starter Especially one that turns off when you open a door. Most definitely a LOST SALE.
wow what excellent experience I had in there it was awesome and amazing the professionalism the way they receive u attend u and after the purchase the greeting plus all the packages of service available for the customers
This car has been very reliable and economical.
by Pappy from Murfreesboro, TN
December 12, 2018
This car has been one of the best cars I’ve ever owned. And, I’ve owned at least 20 vehicles in my lifetime. I’ve not had any extra expenses.
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
Best brand and car make that I've owned
by Thompsm4 from Williamsville, NY
December 17, 2018
This car will satisfy the most discriminating driver. Power, comfort, efficiency, and value. You will not be unhappy with a Lexus.I would happily recommend this car to anyone.
great Sales team, friendly staff, very comfortable atmosphere. Wasn???t pressured into buying but walked away with an amazing car! Highly recommend Automax of Ocala!
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
Best looking, most reliable and most comfortable
by RileyRanger from Orlando
January 5, 2019
The vehicle has the best cockpit design which is easy to operate while maintaining your focus on the road. It's easy of handling and comfort is exceptional
Tim RIVERA was great and very thorough and concise in presentation and support on new vehicle purchase. Paired my phone and went into detail on all accessories and available options. Very good purchase experience!
Will last 500,000 miles
by TheCarGuy from Los Angeles
August 19, 2018
This car is a perfect commuter car. It drives like a Lexus, so it’s comfortable and luxurious. It’s reliable and requires little maintenance other than a regular inspection every 10,000 miles.
happy with service and dealership. I have the upkeep agreement so plan on visiting from time to time hopefully for just oil changes,
by Newlexusbuyer from Fayetteville
December 29, 2018
Love the size, not too big but sits up higher. It is very comfortable and so awesome how the settings allow you to save your seat and steering wheel preferences. This is a beautiful vehicle, inside and out. I recommend something other than cream seats. They definitely do show wear more.
The service was amazing & eveyone in there was very polite, I highly recommend people to go to this dealership. Thank you to everyone who helped me out with such a great purchase 😁
Very happy with RX400h
by TS from San Ramon, CA
December 14, 2018
Purchased a used 2008 Lexus RX400h in very clean condition. Very happy with the performance, comfort and reliability. AWD model still gets good combined gas mileage. Much better performance and comfort than my 2006 Toyota Highlander Hybrid Limited.
we spoke with Rick Carpenter - we discovered on our last visit that he was from our hometown in Ohio- he referred us to Ted Shupe. Lucky us, Ted is the best. We have leased our last 5 cars from Honda! Honda is a very reliable car. WE are more than satisfied with the car and Ted. Ted went over everything and made sure we were satisfied. There is also the "perks"--breakfast and or also lunch --you can't beat it! P.S. (If you are a senior citizen, this is the place!!) They take care of you!,
Nice handling luxury car with peppy engine.
by JAK Anthony from North Brunswick, N. J.
December 28, 2018
Comfortable. Nice handling.
Lots of bells and whistles in the options area but would not put them on if I bought it new. Drawback-height of console makes buckling seatbelt difficult
Painless experience. Responded in timely manner with all my answers. Great staff as well. Definitely worth check out. Good selection of cars. Than you thank you!
Sleek Style & Reliability!
by Lexus Lady from Scottsdale Arizona
December 16, 2018
LEXUS IS A GREAT AUTO TO OWN! Its my second one, regular maintenance is all it needs. They are very safe with great visibilty. Convienient USB ports front/back/rear, with todays technology i find this helpful. The comfort and smooth ride of a SUV. If your searching for efficience, reliabilty and comfort with class in style this maybe the right fit for you!
After shopping on line for weeks, one of the representatives spoke to me, I believe his name is Scott, he really convinced me to come and see the Dodge 3500 dually ....He did really well answering my questions also very friendly ..
Wow, best car I've ever owned
by LoveCarsMoreThanMoney from Raleigh, NC
January 2, 2019
It was perfect, smooth, quiet, powerful, reliable, luxurious, prestigious and quite affordable. I highly suggest giving this car a go. The only problem you'll have with this model is the air suspension and the brake actuator, I replaced both and I bet it'll run forever.
What a difference! Several Honda dealerships in Metro Orlando couldn't deliver the price, terms or service these guys did for us! It was worth the drive up and they had everything ready when we arrived, even lunch in their cafe. Do yourself a favor and get out of Orlando, experience the Ocala difference where we found an honest and upfront deal with Kevin Cash (sales). No wonder they sell so many!
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
An absolute delight to own and use this for the most aggressive driving habits and this car never even flinched!. Lexus is synonymous with quality but this car really out does all expectations and gives such a tremendous value for money with the 42 mpg mileage to the most luxurious features that are available in a $100k car. I owned this for 7 years and now I am just replacing it with another Lexus CT200h for the latest model year, just because this car became so much part of me that I could not let go.
Tammy was our salesperson. She was friendly, knowledgeable and attentive throughout the whole process . She made sure we had a full tank of gas in our new vehicle too. Ryan was helpful and friendly for the finance process. Overall it was a good experience.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
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