Used Lexus cars for sale near Sheffield Lake, OH

Tori, Ryan and John of Metro Lexus did the unthinkable: they made buying a new car fun. I don't mean just having fun driving away in a shining new car at the end of the process. I mean the entire process, even including dealing with the paperwork and paying for the car. A special part of this was when Ryan "introduced" me to my new NX by having team members literally cheer and shout "Congratulations!" as I saw my new car for the first time. That caught me completely by surprise and I've never heard of any other dealer doing anything quite like it. In the future, I will gladly give my highest recommendation to any and all about Metro Lexus in general and about Tori, Ryan and John in particular.

The V6 is more powerful vs the V8 in the LX 570, the apple car play eliminates the pour controls for stereo, and the new interior is excellent. Overall very happy with the new model, and love the appearance package, with black wheels. Combined with Lexus dealer service great product and service!

9/10/2022 My daughter and I met with Wendy. From the beginning she was great! She is very friendly and easy to talk to. Above all she has a vast knowledge of the product and explained it expertly.

Bought a car and I was from out of state. Zack was great to deal with and the car was exactly as advertised. I will definitely look to do business with this dealership again!

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

We love the truck. It drives incredibly smooth, almost too smooth to feel capable off roads.... Yet it is. Gas mileage is poor as expected. Tech is a little behind the times however I'd buy it again in a second. It is so reliable and nice to drive.

Terri Ramey was a wonderful salesperson and we would recommend her to anyone we know that is looking for a Lexus. We enjoyed working with you and all of the other people at Metro Lexus.

2017 model - Key fob doesn't work! No remote start. Other than that, I cannot possibly be more happy with my purchase. Found an absolute steal after 70 hours of searching. If you're used to anything before 2010, this will make you feel like you purchased a spaceship. Fast enough to make you happy (unless you're only used to 400+ hp cars), reliable, handsome.

I took my 2025 ES 350 in for the second Lexus Care service and it was well worth it. In the midst of tire rotation oil change and thoroughly checking out the vehicle the technician discovered a 'mouse house' in the blower motor! This was quickly remedied while I had a pleasant conversation with Tori from whom we'd bought the car the previous year. At a minimal cost they removed the blower motor and cleaned it out and I was soon on my way home. Every experience I've had with Metro has been positive and professional.

I love my Lexus NX350h! I previously had the UX350h. This one is slightly bigger, so it is a perfect fit! The ride is smooth going up steep hills. The user interface is pretty simple, but usually use Android auto. Gas mileage is decent especially with those steep hills that I have to drive daily. I definitely recommend this car to anyone looking for a compact SUV.

The customer service is amazing, very personable. Paul was very friend and attentive he was helpful as he explained the process to be completed including estimating time line. I’m inspired by how the staff connects to the customers as well as providing details and timelines in a pleasant atmosphere! Thanks for the kindness and personal ability to make your customers a priority in feeling welcome leaving with a smile. Thx Paul!!!!!

In today's environment of staffing shortages, I am always pleased to work with someone that truly works well with the public. Adam P. is one of those people. He was always helpful, efficient and clear during our conversations.

Love this truck. It is not a car but a truck. The repeated Lexus standards apply. There is a lot going on with this vehicle. Heavy, solid, and safe. Plus off roading included (Beach for me).

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Overall had a positive experience. Had an easy experience test driving multiple cars. Professional and attentive customer service

GREAT JOB, QUICK STEVE IS THE BEST!COME ON DOWN and CHECK HIM OUT GUYS

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

For many including myself, car buying can be a nerve-wracking experience. To date I have leased five cars from the Bedford location. Salespeople make all the difference when car buying and each time, my salesman, Mr. Joe Lonardo has made the process easy and pleasant. Everyone at this dealership is always extremely courteous and helpful.

I like the car, except dashboard cracked & peel many places. I am very disappointed on the problem. Lexus never recall for it, Why. I found many owners reported. Thinking of purchasing another Lexus, but ....

Great service from the dealer ship. The staff were great and helpful.

My 2nd RX350. My 2019 RX350 was very nice, but my seat was uncomfortable. I purchased a used 2018 RX350 F Sport - so happy with this car! All the great upgrades and very comfy leather seats. Heater and fanned seats, heated steering wheel, great power, amazing handling, awesome stereo, use my Spotify on cell through bluetooth. So happy with this dependable SUV!

Dennis Jenkins did a great job. He was very patient with us and and answered our questions and concerns about the car. He's very knowledgeable about the different models.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.