Our Sales consultant Brian J. Stanley was excellent.
He made the buying process quick and easy.
We left well informed about our new vehicle.
We would recommend him to our friends and family.
Pat and Bill
Pleasurable experience. Had the best salesman, Sanket Baron, I’ve ever encountered. He was patient in instruction and knowledgeable about the vehicle. He responded to all my questions either by text or phone. Would purchase from Lexus of Cool Springs again.
Wonderful experience at Lexus of Cool Springs! When I was ready to pick up my new car I was under a time constraint. Brian got me in and out in less than 50min. I’m extremely happy with my 2019 NX300 and would highly recommend Lexus of Cool Springs for your next new or used vehicle.
Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
Evan was a pleasure to work with. So helpful and responsive. He heard our wants and helped me find the perfect car without feeling pressured. My husband and I both commented that the team at Mercedes really exceeded our expectations in the new car buying experience.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Josh Edwards was great. We discussed my wants and need and he adjusted. Josh made sure i was comfortable with my purchase and that was important.
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