My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Joel was genuine and not pushy at all. Very open and transparent with the vehicle I was looking at. Since I am a young driver, this process can be very intimidating but Joel was upfront and supportive throughout the entire process. The only thing I encourage other buyers to be aware of is the 4 year warranty they offer once getting into the financing step with the finance manager. I did feel pressure in this area to get the four year warranty so be aware that they may not disclose that this warranty is factored into your price. I also felt like the interest rate I was given was high considering my score and there was a mistake in the accessory fee that hiked up the price a bit but they altered that to reflect the true price. Just make sure to have your finances in order and to review the materials they provide. Overall Joel in sales was great! There was just a little pressure in the finance department, but I do love my new car!!
Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
It was a great experience. Rob was very professional and up front. He did a great job working within our budget. He was very knowledgeable, honest and genuine. I would definitely recommend Auto World and Rob!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I purchased a 2013 lexus gs350 where do i start i am very happy with roadmaster service they got me a low interest rate and answered all my questions i will be sending my family and anyone i know looking for a car they take out the stress out of car buying
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