I came arrived in the middle of the afternoon for routine servicing "The Works".. The racks were empty and I was out in less than an hour. I was given a checklist of services performed and future requirements with an explanation, and the price was reasonable. I used to work in a garage and I know good service when I see it.
This part of my service was excellent. I had the car in for service and asked that the battery be checked. They told me it was fine. Electrical issues started up again almost immediately. Brought the car back to the quick lane service and... Check the battery, fail the test, replaced it and I was on my way in no time. And the quick lane service manager was nice enough to take off the labor for my having to come back a second time. It was greatly appreciated.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
We went to look at a used truck here. The sales person introduced himself almost immediately and began asking questions to help us find what we were looking for. Already had a truck in mind based off the website. We went for a test drive and he was very helpful with all of our questions. The manager and sales rep spoke with us after the test drive and were more than willing to work with us. I did not have that good gut feeling about the vehicle and they were definitely understanding. While we did not purchase the truck, it was a great experience regardless. I cannot rate them on service. The facility was nice but seemed a little crowded and not personal (deals made at open tables with many other people around).
Can’t say enough how much we enjoyed working with TOMMY Noda. Even though Tony Holmes was my initial contact (and Tony was great too and helped me find the right car) .. Tommy Noda closed the deal. He made me (and my daughter) feel comfortable with the deal we were making. TOMMY impressed us with his knowledge, quick wit and sense of humor. He was great. And Tony Holmes too
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
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