Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
This was my first time buying a new car. They made it a very enjoyable experience and will come back for future purchases. They answered all my questions and got me exactly what I wanted and needed for an amazing price. I would recommend to anyone to come here if they need to buy a car. All staff was very friendly and went above and beyond to make this a great experience.
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
My experience with salesman, Marcus Plunk, was the best in nearly 30 years of purchasing new vehicles. It was so pleasant working with Marcus and his associates in the dealership, none of that waiting for hours while they had to ask their "boss" if they could make the deal better. Marcus knew what I was looking for in my new Jeep JL and he was very attentive to my texts with questions about the different options and responded quickly. Not only did he find one JL, but by the time I got back to the dealership, there were two Punk'n Jeep JLs sitting in the lot! He had them gassed up and gave me the keys to test drive both of them. I actually purchased the one he found! Marcus is so friendly and down to earth, when you sit down to talk with him, it is like you are talking to a friend you have had for many years.
Tj Klinkowicz was my sales rep we worked over the phone thru texts email and in person Best ever to work with went over several cars with different lease options he was awesome then we got to work with Ness in finance where he made it easy to get thru all the paperwork Think it was a new record in speed and precision.This was our 5th vehicle from Great Lakes were 60 miles away and they keep getting better.
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.
NO PRESSURE EXPERIENCE!!!! Super dealership to work with.
by smokeys from DealerRater.com
November 9, 2018
From sales to financing, this dealership was fantastic.... Gary is a great sales person. Friendly, answered all questions, did not rush or pressure you....Would highly recommend this dealership!
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