If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
It says a lot when you have nothing bad to say about a car dealership. At 3 am one day, I stumbled upon Metro Motors. I went in the next day to see the car. I fell in love with the inventory. They have nice cars with even better deals. All or most cars have a car fax and they are not secretive about the car history. They take real good care of the cars too. Everyone worked well with me. They worked with me and were very patient. I was very particular about a certain car that I wanted and not once did they try to bait and switch me. They kept me updated on the vehicle and finance offeres that I was eligible for. When the banks did not approve me because of no credit history, his lovely wife made sure to contact another source fhat said yes to me. As a first time car buyer, they made sure make this experience one that was worthwhile. I ended up getting the vehicle and left the lot as a very happy customer. They even drove the car to my home. They took time out of their personal lives to make sure that I was taken care of, and didn't make me feel bad for staying past closing time. I'm happy driving my dream car. Joe and his team are God sent, honest individuals. They work with integrity and want to make sure that you leave the lot in a vehicle that YOU want. I went there to purchase my first car and will purchase again! Go see Joe and Metro Motors!
They took the Tim and attention it was needed to figure out a solution To my situation.
In the service department.
Thank you Bart ..
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