My car was having trouble just before the holidays and Mark and his crew were able to get me in a loaner to make it home for Thanksgiving. That Friday they were in contact to with me to let me know they were doing all they can to get me in a new car, as I requested. Mark Atkinson did a great job of checking in to see what I was looking for in a new car and delivered. The process was easy and they walked me through every step, which was very helpful. This was a friendly welcoming environment and I would recommend a friend there anytime. Also, Greg was helpful in explaining the features the car had to offer. I'm sure I wouldn't have figured it all out without his tutorial. I drove away as a happy customer. Thank You Joe...
I went to north end Mazda to browse and met Mark Atkinson, he was friendly, knowledgable, and honest. I decided to purchase and he made the car buying experience the best I have EVER had. It was quick, easy, stress free and he made sure I knew everything possible about my brand new car. I look forward to business with him and would highly reccomend him to anyone looking for a Mazda.
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
I went to Lannan because my daughter has purchased 3 cars from them. Gary was great to deal with (same salesman as my daughter), he answered all my questions, got back to me quickly, and was very patient as I came to my decision. When I picked up my car he assisted me with setting up the technology and even had the service technician talk with me about a maintenance schedule as I only drive about 5,000 miles a year.
Lannan was great throughout the entire process. Very friendly and really took the time to make sure every need was satisfied. Gary was a great salesman, very personable and helpful. Easily the most helpful and caring salesman I have ever worked with.
Drove on the lot and wham, found what I was looking for.
by Boston1979 from DealerRater.com
July 9, 2018
The service I received was great at first I thought because two black woman looking for a car wasn't gonna be a very good experience I mean, no I could not get a break on set price but once I reviewed the cost it was a little better. I drove off the lot with the car I wanted. Salesman Gary Ferreira helped me a lot and still checking to see if I am all set with my purchase. Thanks Gary
I must say I was VERY impressed with receiving such a fast response to my inquiry. The sales manager pleasantly responded, even though it was after hours and on a Sunday no less! He answered all of my questions. Dan
I have bought severa vechile from betlly and have always had Steve as my salesman the customer service I received from Steve has always been exceptional
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