Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
When i first showed up, Kifah Khodr was very polite and professional. I was looking to purchase their 2015 Lexus RCF. We worked out a deal where both parties agreed and i noticed the Navigation wasn't working, later to find out that the SD CARD was missing, Kifah promised to get me a replacement in 3 days. 2 weeks later i still haven't received the sd card. After a couple calls, i was told multiple times that he sent it out, it never came. He promised a tracking number and never got that either. I do understand that the SD Card inst a big issue, but the principle is not there. if i was promised something i expect the other party too fall through and honor it. No matter how small or great the value is. Very disappointed and trouble that after i purchased their attitude changed.
Kifah was incredibly helpful and made the whole process so smooth &easy. I would recommend OC Autohaus&Kifah to my friends&family. He was so professional &kind. Also Sam was very nice&helpful during the test drive. I left feeling confident about my new purchase.
I've never experienced service like this from a car dealership. I'm still in shock and I bought the car 3 days ago! Alex, was truly committed to making sure I walked out with a great car that wouldn't break the bank. I never financed a car before in my life, so I didn't have good credit to finance. Alex, called around and worked out a deal, 4 hours later I financed my first car and drove home a fully loaded 2016 Ford Explorer. Walking into a dealership being a female is very intimidating, but I didn't feel that way at Platinum Autohaus. I would HIGHLY recommend them to anyone and everyone. Thank you Alex!!
Neil and the family at Platinum Auto HAus we’re great, they answered all my questions and concern, even went the extra mile when it came to my trade in, and shipping it from New Orleans. Great service. I will definitely being purchasing my next vehicle from them
I recently purchased a BMW 750i from Caseys and I can honestly say it was a great experience. They were honest with me and even let me take the car to my own mechanic to get it inspected before purchasing the car . The process of buying the car was super quick and it only took about 20 minutes. Overall i had a great experience at Caseys and I got a great car for a great price.
Casey (Manager) walked me through the process and made my purchase the easiest one I have ever experience. A truly zero haggle and zero pressure sale. Casey was very knowledgeable about the product and didn't try to sell me anything I did not need. Thanks guys keep up the good work!
My experience with Platinum Auto Haus was nothing shy of phenomenal. To date, I have purchased two cars from Platinum. Each time, my experience has been outstanding. Specifically, Alex, my salesman, is the consummate professional. During the purchase of each car, Alex has demonstrated he is extremely professional, ethical and an absolute pleasure to deal with. I highly recommend Platinum Auto Haus for the purchase of your car. You will not be disappointed. I promise you experience will be like mine; outstanding.
Place is not the best looking, however Jay was more than helpful! He was not pushy on trying to sell a car, rather than what is best for me. Convinced me to hold on to my car for few more years to not go negative on equity and then buy. Great man, truly helped me even though he was losing a sale; much respect.
I strongly recommend this auto dealership! The staff were absolutely amazing, they were always ready to help and attentive as well. I came to Hawthorne Auto Square together with my husband for our first car purchase and we really love how they provided us the customer service we needed. Their price were cheaper that most dealers I ever been to and the salesman weren't pushy at all. I'm very satisfied with the car we purchased and we really love it! After I decided on a car, the process was absolutely easy and quick. Thank you so much Hawthorne Auto Square!
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