My Saturn Sky was starting to give up the ghost. I wanted another sporty car, but I needed one with power seats to get in and out of more easily and a couple of other features (manual transmission for one-love shifting through those gears). A search online lead me to Genuine Motorcars. They had just the car for me. However, never having bought a car online (and out-of-state) before, I was hesitant. I had attempted an on-line purchase previously, but it went badly. But I'm glad it did, because I got the car I should have had all along instead of the car I thought I wanted. After talking to Nick, Chris, and Tom on the phone, my worries disappeared. I was able to quickly arrange a car loan and took the train down to Tampa to drive the car back back home. Tom picked me up at the station for my salesmen Nick and Chris. They are all extremely cordial, and most of all professional. Tom sat in the car for the better part of an hour going over all the controls with me. Chris took me out on the test drive. I also talked to Tom, the owner for a half hour. The entire process from initial e-mails and phone conversations to final purchase was to everything I could have asked for. Thanks so much for the pleasant transaction! Had a ball driving the car back home. Kudos to the entire staff of Genuine Motorcars.
Excellent group to work with even for an out of towner who never met in person. I found a pretty rare vehicle almost immediately after it was listed online by Genuine. Despite the fact they were obviously just receiving the vehicle, I pressed them to move forward as quickly as possible which they did. They took photos just for me and sent them over within a couple hours of my first contact. Within a couple more hours they had lined up the paperwork, and even made a couple quick changes that I requested that some dealers may have refused. Despite the fact I was purchasing from 300 miles away their proactive and professional response left me feeling very comfortable from start to finish. They delivered on every aspect quickly and exactly as I hoped. They worked directly with the auto transport company I had lined up and my vehicle arrived 48 hours later in perfect, as advertised condition. I could not be more pleased with the vehicle or the process.
Recently purchased a Lexus vehicle. Chris was my salesperson and though he was new, he was very friendly, helpful, and most importantly honest. Made the buying experience very pleasant and I'll be back to buy my next one and send some referrals his way! Great staff, prices, and inventory. Clean cars, low mileage, clean Carfax reports!
Chris & Nick made my experience awesome! Being a widow I have to be careful and know what to look for and they were it!! Helpful, honest, kind and they got me the car I wanted!! I HIGHLY recommend GenuineMotors if you want a great car buying experience!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
I debated Going to many different dealerships but this one was by far hands down the best. I dealt With Omar for my trade in & for the purchase of my new vehicle which he made such a smooth and easy process. I will definitely be recommending Omar & Tampa Mitsubishi to all.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Good experience with both my visit and follow up by staff. Met with Kasey, Felix (Sales Rep) and Robert (part owner) and test drove vehicle. They were very friendly and low key. Vehicle was beautiful and very fairly priced. Ultimately went with same model, but 1 year newer and lower miles from another dealer. They have a lot of very beautiful and rare vehicles at Discovery.
Milo is the most professional and personable salesman I have ever dealt with. No hassle, no stress, and no pressure. Everyone was very helpful to make this a great experience buying a car. I recommend Discovery Auto of Tampa to anyone looking for a new ride.
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
We purchased used Porsche Carrera S Cabriolet, and virtually all of it was done through emails and telephone calls. Milo made it very easy, and went above and beyond to make sure we were well taken care of. We were going on vacation, and had previously decided to fly out of Tampa. We went to the dealership as soon as we got to Tampa, took the car for a test drive, and completed the paperwork. It needed a new pair of rear tires, so we left the car at the dealership and were given a ride to the airport. When we returned a week later, Milo met us at the airport with the car (and its new rear tires), and off we went. Milo made sure it was an altogether great car buying experience.
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