Used Mazda CX-5 for sale near Pistakee Highlands, IL

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Well I am really not sure this is legal but Mazda and many other manufacturers charge you monthly for an app that controls the vehicle. Remote start etc. I purchased this vehicle and I'm sure they already charged me in the purchase price for all the options it has. How can they charge me $10 a month for the rest of the years I own this vehicle just so I can remote start and see other information about the vehicle? It is like I sell you a kitchen and after a year if you want to open the doors you have to pay monthly for an app to do it. This is totally ridiculous and a scam. Say Mazda or any other car manufacturers sell 20,000,00 cars and all the people that bought them pay $10 a month to use the app they make an additional $200,000,000 for just use of the app. Well this is in my mind an absolute tragedy and should be illegal. Shame on them and all car manufacturers. I found an option to fix this. It still should not be this bad but anything to not pay these corrupt people any money. I found an aftermarket kit to fix this permanently for just over two years of monthly payments. It is called Startz, you can purchase on Amazon and install yourself. Good Luck

Great experience, Worked with Sebastian Sproch, Very cooperative and understanding. Will come back in the future.

Perfect car! Traded in my CX-30, which was a wonderful car, but I wanted better visibility and more backseat space. The CX-5 ticks all the boxes: reasonable price, driving comfort, beautiful interior, smart dial system to use with the screen (which makes driving much safer than a touchscreen), plenty of cargo space without feeling too large, All Wheel Drive, and fun to drive. And some luxury options even on the lower trims.

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

We had an appointment for an oil change in mid-afternoon, and that happened to be a day when the service department was really busy. But, Nina did her best to keep things moving and keep us informed, and we were out in time to avoid rush hour on the way home.

Great car. Radar guide cruise control is extremely annoying, so is the beeping for everything that you cant shut off. Its slow as xxxx, but it is a soccer mom car. Super fuel efficient and reliable... except for the water pump that seems to go out every 20k miles but its covered to 200k. Other than that, haven't had a single issue with it. Great commuter car. Good for road trips but back seat was mad for small children. Im 6,0 and cannot fit unless the person in the front has their knees in the dashboard

Service staff is top notch. In and out for an oil change. Very attentive staff.

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Customer service could be nicer. I was reminded that I was too early. When I mentioned that there was an oil change coupon on the website that wasn't on the invoice, I was reminded again that I should have reported it sooner.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Awesome service! They are the most transparent dealer that I have ever been to. Highly recommend Mike and Harris were awesome. Helped my dad and I purchase a new truck

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

Nice and wonderful experience. Everyone is very friendly and helpful. I will definitely buy my next car from them.

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

Artim is great and a main reason we keep coming back to Acura Highland Park.

Dave Retter my service rep kept me informed and I received my car as promised. Excellent service as always. I recommend Fields Volvo.

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..

Great Sales and service! Treated us with the utmost respect and even met the CEO! Would highly recommend! We bought 2 cars within a 3 month period…

Responsive and accommodating when it comes to the inquiry and test drive of our chosen car

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

First-class service from Sam, who made the purchasing process stress-free and informative throughout. He listened carefully to my requirements, which I was really happy with, and there were absolutely no hard sales tactics. A great experience from start to finish.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!