Chris was extremely attentive, friendly, and interested. Service was fast and great as always. Free bottled water, coffee, snacks, comfortable chairs, and wifi. Always a great experience
Love my Mazda!
by maddy132308 from Cleveland, OH
December 5, 2018
I don’t know if it was because I updated from a 2008 to a 2015, but my Mazda3 Hatchback is one of the best vehicles in its class. Even for a 2015, now almost 4 years old, still on the same level as some 2017’s on the road. The interior creates a minimal yet luxury feel. But I think one of its greatest aspects is simply its drive. Can drive over bumps, rough road, and sharp turns with ease. No cheap ’rickity’ feel or sound. Extremely sturdy and soft on the road, if that makes sense. Definitely recommend!
Mr Brown resolved my problem and represents this dealership extremely well. I would highly recommend this dealership for service based on my experience working with him even though I purchased my vehicle from another dealership because Passport Mazda had not opened at that time.
I'm so in love
by Nola Girl from Chicago, IL
January 5, 2019
This is exactly what I was looking for. All leather interior, sunroof for when I'm cruising, Bluetooth GPS, Pearly white and cruising in style. I'm so excited!!
Service is always good. Easy process to schedule. I will continue to schedule my service there. Service writers are always informative and keeps me up to date on the progress.
Comfy and cute!!!
by AlexD from SacramentoCA
December 29, 2018
Love my car, super reliable and such a nice drive! The heated seats are my favorite during cold mornings and the sun roof offers a great way to get air when you’re not trying to use the air conditioner or have your hair blowing everywhere with the windows down
Excellent service, excellent dealership. Would recommend passport Mazda to anyone. Everything was done in a timely manner. People were friendly and kind. Great service passport Mazda.
Great looks, solid performer
by Albert from Boonton, NJ
October 6, 2018
Bought this car used, and it was "only" the Sport trim. So push button start but no keyless entry. Great car for my son though. Looks good, drives great and performs very solidly. Important is reliable bluetooth and fairly intuitive entertainment as this means fewer distractions and more eyes on the road.
Priced a new CX-5 with 6 dealers and Passport Mazda had the vehicle I wanted at the best price. No extra charges added to their quoted price. Tonya and Slavenko were a pleasure to deal with! My only regret is that I live to far away to take advantage of their service department.
Excellence: Mazda3 GT Hatchback
by Carsson_zoomzoom from Superior, Co
August 18, 2018
Recently purchased a 2015 Mazda3 Grand Touring Hatcback w/manual transmission, and 35,000 miles.
Excellent car all around !
I only have good things to say about it.
Meteor Gray exterior and two tone Beige and Black leather interior, with permeated leather for the seats.
Suspension, Steering and Clutch/Transmission all operate very smoothly.
The 2.5 liter engine has more than enough horsepower and torque.
This is the first Mazda that I have ever owned, and I would definitely buy another !
Went in with a very clear picture of which car I was looking for; Tonya was easy to communicate with, very forthcoming, and super friendly when I arrived. I had a pre-purchase inspection done off-site and they recommended a few services before I bought the vehicle - after talking it through with both Tonya and Slavenko, they agreed to take a look and were incredibly accommodating to make sure that I was satisfied with the condition of the vehicle before I considered taking it home. Took a bit of time (was there basically all day) but couldn't be happier with the car and the quality of customer service.
The Mazda 3 drives very smoothly.
by Lscruggs from Tustin, CA
December 21, 2018
The exterior is very beautiful and looks much more expensive than the actual price. I also love the dark blue color and it has little sparkles in it. The powerful 2.0L engine provides fast and powerful acceleration. Very high quality car for a reasonable price.
I searched the tri state area for a comparable certified pre owned CX9 and couldn't find any dealership that could match or beat their price. They obviously price very competitively from the start. The staff was also very professional and helpful. I plan to send future customers to Kim.
by Allez21 from Denver, CO
July 31, 2018
Great handling, very good looking, great value. Love interior and features like Bose speakers, bluetooth, and blind spot assist.
Very reliable, haven't had any issues so far.
Only criticism: somewhat loud road noise.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
by JS from Waynesville NC
January 7, 2019
Lots of features just wish I had got the grand touring for not much more that one has all the toys. Economical and fun to drive.
Easiest car buying experience ever. Sheehy offered a fair price upfront that crushed the competition. All fees were disclosed and there were no surprises. They worked diligently to secure the exact vehicle we desired, rather than attempt to push us to buy an on-hand version. Sheehy demonstrated they are not a traditional dealership who always looks for the big kill (roll the consumer). Chris La Porte is an amazing and uncomplicated person. If you want a Subaru, shop the rest to confirm the price, but Sheehy will work to deliver exactly what you want at a fair, extremely competitive price. We will look to use them again.
Still stretching it out but wow!!!
by Jonathans from Chicago Illinois
November 14, 2018
By far the best car I have ever known.... glad I got the 2.0 never tested the 2.5 but I dont trust myself with it. Superb driving experience.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
Drives so incredibly smooth.
by AlanaJ from Comox
January 4, 2019
This car has tons of room in the back seat as well as the front. It is so smooth and quiet but has an incredible sound system. Seats are very comfortable. Feels very safe. Excellent family vehicle.
I recently purchased a vehicle from Ourisman Hyundai and Mitsubishi and I must say that this dealership was awesome! Nick Cutlip, Sr. went up, above and beyond to make sure I purchased a vehicle I was most comfortable with. He offered suggestions and his advice, but was in no way pushy what-so-ever even throughout all color changes and multiply trips to the back lot, Nick stated " Don't worry , we will not leave until we find the right vehicle". Serveral hours later I finally decided on a 2018 Hyundai, Sonata grey in color but never the less the remaining process was absolutely painles from the finance lady ( Loved her ) to driving off the lot. I felt like family by the end of the whole process. I highly recommend Nick to anyone who is looking for a new or used vehicle. Sincerely Yours Dana Martin
I love my new Mazda3!
by Ponkee from Mesa, AZ
January 11, 2019
I love my new Mazda3 Sport, it really meets all that I want in a car. Small, efficient, comfortable, and reliable. The interior is beautiful. The safety features are great, with city safe breaking and blind spot monitoring. I wish I could have upgraded to a higher trim package to get the rest of the safety features, but unfortunately that would have required getting leather interior, which I do not want. I am very happy with the price I paid for this new vehicle, and the warranties offered by Mazda make me feel confident in my decision on the Mazda3.
by My car buying experience...Thank you Nick Cutlip! from DealerRater.com
November 28, 2018
I was in a hit run accident on 10/26; filed bankrupcty 11/7; car totaled by insurance company on 11/15, and informed that the rental needed to be return on 11/21. Called Nick Cutlip at the Ourisman dealership on 11/17 feeling doubtful about my ability to purchase a New car within 6 days. To my surprise, I was in a new car 11/19. Nick made my experience TOTALLY STRESS FREE! He had a gregarious personally, was patient, professional and very honest throughout the entire process. Thank you Nick and the Ourisman dealership! ---Kim C.
by Dhintz from CA
December 12, 2018
I bought it because it looked cool and I have never heard anything bad about Mazda. After two months of owning this car it has met all my expectations and then some! It’s teally fun and comfortable to drive. Really enjoy it and would highly recommend buying one
We had a very positive experience shopping for a used car. Rickey Lawrenson was very helpful and not high pressure. Would go back in the future.
My second Mazda 3
by Lulu from Orlando
December 13, 2018
Has the feel of a sporty car and handles very well. Smooth ride. Good gas mileage and little maintaince costs. Could have a little more legroom in back. Lip on trunk opening limits size of what can put in.
Would like a cup holder in drivers door. Husband has limited mobility and has difficult time getting in and out and adjusting the seat back tilt. He also feel the door handle is too far back and his elbow is stopped by the back of the seat. Like the backup camera and that it beeps when a car approaching from side, not just behind the car. Love the alerts on the mirrors of car in blind spot. Like GPS, but not always intuitive. Disappointed it doesn't seem to have moveable headlights.
Bought a used car (Subaru Outback XT) I'd been shopping for nation wide for 3 months...the listed the car for $2,000 below bluebook when most are asking $2,000 above! The car was as good as presented, or better. They took the time to really clean the car up and make sure it was ready to drive. Would most definitely buy from them again...
I love Serra Mazda & Barry Brown my salerperson
by Don the Zoom Zoom man from Columbiana, Al
January 6, 2019
Great value, performance & reliability. own 5 active Mazda's. Can't wait for 2019 Mazda3 to arrive. Mazda saves me money. High mileage or not, I feel my family members are in the best cars.
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