I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
Jennifer Cahill is professional and friendly. She has always taken excellent care of my car and me. She always takes the time to answer all questions and concerns. . I feel very fortunate to have her take care of me and my car. Barbara Supovitz
This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
My wife and I have always had great sales and service from Heritage Mazda. This is our forth Mazda that we brought from the dealership, and we take the cars back to them for our normal routine service.
The 2018 Mazda 6, we just bought, in addition to a 2018 Mazda CX-9,iwe bought a few months ago, is the 4th vehicle we bought from this dealership, and we find the sales and service team friendly, accommodating etc, and a great dealer to work with.
Bo Hudson served as thr Sales Specialist for my experience. I told him my needs.. My expectations and price range. He and the Heritage finance specialist (gentleman by the first name of George) put together a deal which on first pass was far better than any competing regional Mazda dealerships. There was no need for us to go back and forth with numbers as the package they offered me was exactly to my needs. Excellent team.. Best car purchase process of my life! Bo Hudson (Sales Specialist) and George (Finance Specialist) are honest, up-front guys who realize that a happy customer is the best path to a successful, happy dealership.. This is so rare at most other places.
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
I feel I was treated fair. They listened to what I had to say and I feel I was dealt with honestly. I did not buy the vehicle I have now from Wilkin’s but I will consider buying my next vehicle from them.I would recommend this dealership to a friend.
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
It???s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From the first time I made contact to three days later they delivered our car without ever stepping into the dealership, all was done through email & text during my busy workday. I was skeptical but the process went very smooth. They made me a customer for life.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
Good location and guy was knowledgable and explained thingsnwell
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