Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Overall shopping experience here was very good. We didnt feel pressured to buy which was really refreshing. We did end up buying a used Kia which was in our budget and the over all condition was very good. It has a couple of small issues one I noticed when we looked at it and they have ordered the part for it and one I didnt notice till later and figured that was on me.
We found the car we liked 2 weeks before we were in a position to buy it. Nelson Mazda went out of their way to accommodate us and held the car. No pressure. Great pricing and a fair trade in value. Best car buying experience ever.
Traveled from the OKC area to Tulsa to purchase this vehicle. Previously, a local dealer in OKC took twice as long to offer half as much for my trade-in and $3K more for the new car. Yes, the trip was worth it. Jeff Lewis and everyone at the dealership treated us very well.
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
Recently I bought a used car from Steven Jones at Nelson Mazda and I had the best experience and buying a used car with this gentleman . I received excellent service that was very informative and all my questions were answered and I would definitely buy another used car from Steven Jones again and I recommend talking to Stephen Jones if you are in the market for a new or used Mazda
I had an Awesome experience with Nelson Mazda from initial email to driving off the lot. I wanted to look at a 2014 Mazda 6 in comparison to the 2013 Mazda 3 that they had available, I've had my eye on the 3's for a very long time. The 6 was a beautiful car but bigger than what I'm used to and was over-whelmed by all of the high-tech gadgets, the 3 was perfect for me in size & had the options I really only wanted. My salesperson Sue understood my needs & was a delight to work with. The finance manager Patrick went above & beyond in obtaining the best deal available. I would totally recommend Nelson Mazda, already did on Facebook.
My son came in as a first time car buyer.
They were respectful, friendly and courteous .
They worked hard to find the vehicle that fit his wishes and got him the financing to get his credit rating started.
This is the second car purchased through them and I would definitely return.
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