The buying process went on as planned. The Manager seems to be trustworthy. But the service of paperwork was too slow and not o sure. Well it is done but the Title deed is being expected. One is told when one pays cash it will go fast. Yet to be seen.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I had heard good things about this lot so I drove across the state to check out an advertised vehicle i was interested in. I generally will not buy a car from a high-pressure dealer or someone who insults your intelligence with sales tactics. These folks appeared honest, straightforward and treated me fairly. The location is kind of off-putting but I recommend this place.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
All Professionals in the field from Internet Sale's team, to Sales (Jessie Lopez), to finance. Easiest Lease I have ever completed. Prices unmatched by other dealers other vehicles. No head games, no pressure. Service I'm sure is the same. No weak links in this chain. Very personable in treating customers as customers. Thank you Classic Toyota!
Everyone was pleasant, made the experience very easy. Jamie was super helpful, and very knowledgeable. She did what she could to make the car more affordable for me in my budget. I would definitely go back again for future cars!
Have been doing business with Ganley Village for 18 years and always a pleasurable experience. Don Weiland is a great sales rep. to work with and follows up on any questions or concerns. My wife and I will continue to use them for our future auto purchases.
The dealership is clean and inviting!! Nice very friendly staff!! My salesman, Anthony Jones, was knowledgeable and very helpful, throughout the entire process. I would recommend asking for him.
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