We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
I leased a Jetta: - sales person was very helpful in describing all of our lease options and additional costs associated with the vehicle. I particularly needed to know the exact upfront costs (itemized) and monthly payments before making a decision. - the vehicle I leased was not available at this particular store so my sales person needed to located and trade for this vehicle: this was handled seamlessly and turnaround was superb. - I was able to setup a time that worked for me when picking up the vehicle and my request to expedite my time spent completing the necessary paperwork was met. I was very happy with the whole leasing process and everyone involved in making it painless and quick. Thank you Zimbrick Volkswagen
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car.
I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.
We came in to test drive a Forester on a Friday and walked away with one the following Tuesday. Dennis was terrific to work with and fostered a no-pressure environment. We felt comfortable with the entire process and really appreciate how the experience went.
My sales agent, Dennis Riddle, certainly knows his product. He consulted with me and helped me select the perfect Subaru for my needs. Dennis has always responded quickly to all my inquiries. He also assisted my wife when she bought her Subaru three years ago.
I recently purchased my 2nd Subaru Forester at your dealership. I had Dennis Riddle as my salesperson both times, and found Dennis to be a joy to work with. He took all the time I needed to understand the deal....and the car. I have recommended your dealership and Dennis to family and friends. Sincerely, Judy Geurink
I have purchased two Subarus from Dennis Riddle. Both times he spent close to two hours going over every detail of my new car with me and made sure I understood how everything worked. He also did follow-up emails to make sure I was still happy with my purchase.
Great experience w/Jim Zimmerman. No-nonsense, just did my homework, knew what I wanted, brought in my numbers, compared with theirs, got a decent trade-in allowance and we had a done deal. And I love the new CX-5.
My sales associate, Mike Haese, was great, very helpful, and knowledgeable, made the buying process easy. The finance manager John Titley, was also very helpful. Both Mike and John stayed way past closing on a Friday night to complete the sale. I'm very grateful.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
Traveled 2 hours here to look at a car, Hannah worked with me and actually found a few other cars for me to test drive and ended up liking a different car better than the one I originally came to test. Asked about the tires while test driving and was told they were almost new and have to be Wisconsin legal to sell (2/32 in. so no tread). Took that for word, and didn't look at them. Decide to buy the car, came and purchased it a week later. Now, once I'm home I decided to look at the tires because of the way the car handled on a lightly snow covered road a couple days later. There is virtually no tread (barely Wisconsin legal). So on top of buying a new car, which I had to because mine was totaled and I just put brand new tires on it. I have to buy brands new tires again, so I can actually drive in Wisconsin snow covered roads. They were well aware that I was worried about the tires because I had mentioned it more than once and knew I couldn't come back down to look at it before buying it and never said they would need to be replaced for winter.
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