Marcus and Carlos made our purchase actually enjoyable. First time this had happened in buying either a new or used car. Very honest and efficient transaction. Nice facility and good selection of cars to choose from. The website allowed for review of all cars available.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
After our incident on 11/28/2018. The dealership contacted me and offered to make things right. They apologized for what was an accident. I understand this and continued to do business with them by purchasing a truck. I would like to thank them for giving the extra mile and doing the customer right. I would do business with them again.
Great people , took care of my needs. Will recommend them, Zac was my Sales guy. Very nice. Very easy to buy, fast and proficient. Go see them.
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