This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
After visiting other Mercedes Benz stores I went into the Bridgewater store and was lucky enough to get Michael as my salesman. He is very talented and knows more about the brand then anyone else I met. He made me feel very comfortable buying from him unlike the others guys that treat women not same way! When you visit Open Road Mercedes ask for Michael Vurchio to see why he is the Best!
I have worked with Mike Vurchio on the past three purchases I have made from This Mercedes dealership. Mike is wonderful to work with and I have always felt he has my best interests at the forefront of our negotiations. I will continue to return to Mike for many years to come!
I own a Smart ForTwo 2013 ED and I love the car. I placed a order for the new ED. I really will miss my first Smart. >>> The Smart sales person is a customer-oriented professional and has a Smart mind set to advise you on the car functionality and the best configurations. >> The Smart ForTwo ED is quick of the line, fun to drive, super quiet, easy to get in and out, keeps up with local traffic and highway (65-70 mi/h). Amazingly, the small truck (yes, it has one) can either pile up 6 bags of mulch, or place 7 grocery bags easily in it. I am positive there are many car buyers that could be a Smart owner but their mind set and lack of knowledge about the car's features and safety prefer to buy either a SUV or sedan for their daily commute. They drive alone, less than 50 mi/day, during the week and carry/waste 3-4 empty seats, occupy extra space on the road, waste horsepower (they don't rev more than 4000 rpm, or don't drive above 70 mi/h) and have other SUV or sedans in the garage! If you have a BIG EGO but don't think SMART I am sure you will be wasting lots of things.
Anyone looking to buy a new Benz from a very qualified, knowledgeable, non-pushy salesperson, I recommend Michael Virchio ... Mike was perfect in terms of his professionalism his patience, his knowledge and the way he respected my process for having to do all my research before coming back to Mercedes as my final choice I bought the GLC 300 and I could not be happier.. Mike in finance was great and Nick in the biz office is a very sweet guy! I'm very very happy with the experience and recommend this dealership specifically and Michael as the salesperson !
Pleasant car buying experience Mr. Taddeo Giordano
by Suzanne NJ from Hampton, NJ
January 6, 2016
We had an excellent car buying experience at MB Bridgewater, NJ location. Special thanks to Mr. Taddeo Giordano, for his excellent salesmanship, courtesy and patience in helping us throughout the buying process. We will certainly consider this dealership again for our future purchases.
I originally got my car at Ray Catena in Union, but have decided to move over to Open Road for my service. I was so unhappy with my experience at the Union store and Open Road has been fantastic ever since. The staff is so accomadating and extremely helpful. When my lease is up I plan on coming back to Open Road for my next car. If you are looking for a Mercedes Open Road Mercedes in Bridgewater is place to go!
We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!!
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
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