Used Mercedes-Benz E-Class sedans for sale near Ponder, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Buy your next car here. For real. No pressure but attentive and extremely knowledgeable about their inventory. They allowed me to take my time looking over the car and generous with the test drive, Adam followed up without making me feel like I was in a rush to make a decision. I took possession of a super clean car that was clearly made ready with care and mindfulness.

Just watch out for the “PZEV” versions of fuel pump that is built in inside the fuel tank !!! You need to replace the whole fuel tank $2k just replace the fuel pump which is price only for $200 +/- !!!’ You will know by reading the ID CARDs located both by driver door and when you open the hood

We have purchased 12 cars since 2004. The buying experience has always been straight forward....easy and fair. No games. The service department is great and have never had a problem getting appointments for routine mantainance. In 12 cars only 2 minor warranty visits immediately taken care of. I have financed and leased and have always had confidence in that department to provide the deal etc that is best for us at the time and they have done so. I have recommended thisdealerto several friends over the years that have purchased cars and still today are highly satisfied.

This car has so many safety features it’s a comfortable ride with a stylish look and gets lots of looks. I’m thrilled with it. The ambient lighting is so cool. I would highly recommend this car to anyone who wants to be safe. Cynthia H

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

I have a 2018 E400 Cabriolet. It is a great car. We use this car for the summer and for driving vacations. Mileage is very good,30mpg on the highway. Can not stress the comfort enough great road car, smooth ride, quiet, great handling, and cornering. Very nice styling and beautiful interior great sound system, heads up display, virtual dash is customizable with many options. A real pleasure to own and drive. a pleasure to drive.

Wanted more information on the damage to a car and none was giving to me

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

Owned for a month so far. Aside from a slight rattle occasionally in the passenger door everything is great. Still on the 1000 mile engine break-in but it is very quick. Gas mileage is running about 20 MPG in town and 29 on the highway. Very comfortable and feels very much like a luxury car. Traded in a 2016 Audi A6 which was also a very good car. The E450 just feels more luxurious and quicker. Slightly better steering feel as well.

Today I bought a pre-owned Volvo V40. Eric Glover took my call yesterday and sold us the car today. He's a good salesman and made our experience a very pleasant one. Like a lot of dealerships, Grubbs offers add-ons that run the price up. You come to the dealership with a sales price that escalates with extra fees. We wanted the car and Eric helped with getting us a fair deal.

Since I bought 2000 V6 E280 Benz it's most reliable car I ever drive . My car milage reach 498000 kilometer meter only I went for major overhaul. Petrol consumption is awesome , battery last every 4 to 5 years , wiring system is awesome , no fault till now . I just 18th august 2025 u send for major upgrade such as engine overhaul, part and suspension changes , painting work need to be done soon , interial upgrade due to aging , it's currently 25 years old and I am still driving happily .

Andy is very professional and provides excellent support and services. The other Kia employees at the dealership were also very helpful as answered any questions we had and were very friendly and welcoming. Kia is our preferred vehicle and service due to Andy and the rest of the staff.

The confidence you feel driving a Mercedes’ is unmatched, unfortunately there are few discrepancies ..The seats are too confining, you can’t squirm or move in any direction. I think these movements are necessary for long term driving.A lot of the options the car has are complicated to use and some even unnecessary. As for the handling, braking, response time is excellent! my sixth Mercedes, but it’s my first new One!! The overall experience thus far has been Great !! Bravo Mercedes!

I didn't buy the Buick but I did purchase the 2009 Infinity G37. So far so good!! My husband and I love the car. We actually fight over it!! It was a good buy. This is the 2nd car I've bought thru Lone Star Auto and I'm really happy with my decisions... nice and friendly staff. There was lots of inventory to choose from. We test drove the infinity noticed a lil wobble and pointed out a tire splitting... mentioned it to the sales guy, Lundy, he had it fixed in matter of minutes with a new tire and we test drove it again and no wobble!! We did test drive an older Acura and we actually loved it too... we decided on the infinity and couldn't be happier. Thanks to Delores and Lundy we were on the road and out of there in no time. I would recommend Lone Star Auto again and again... Thank you

I mistakenly sold my 2012 E350 in 2023 thinking I should upgrade to an SUV. I regretted selling the wagon, though the 2020 MB GLB was a very nice vehicle. So I found a 2011 E350 wagon and couldn't been happier. Maintenance is key, yes. But the leather (not MBTex) wears very well, and the exterior is flawless.

Dfw auto is a great company took me all over the car lot and sold me a 2015 Mercedes s63 for a great price. Fair negotiation and very nice atmosphere

I have never owned a Mercedes-Benz I’ve always owned a BMW. I have to say I really love this vehicle. It rides smooth, the seats are very comfortable, it has so many functions for a 2010, I was extremely surprised. The color of the vehicle was listed as arctic white however it’s more of a cream color vehicle. If I could change the color I most likely would. But it’s still very beautiful. The vehicle only had 13,562 miles. The interior looks and smells brand new. The exterior is extremely designed well. It’s a beautiful car. I’ve only driven it one day because I’ve only had it one day. As time goes on I will then be able to make an accurate review. My younger sister will purchase my vehicle if I choose to sell.

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

We bought 2 pick-ups from Hopper. Both are in great condition. The sales staff is polite and knowledgeable. As we search for a 3rd vehicle this month, we are in contact with our sales person. GREAT dealership!

Get this Car with the 12.3" Screens in the Dash and you'll never regret it. Plus, get the premium 2 package! You will love it!

I bought my first car at European motors thank you all to help me, every one is really friendly and help full. Thank you for the great experience!

I highly recommend this dealership. Sarezh and Sam are top notch. They got us in the car we wanted. They did an amazing job. We will definitely be coming back for any future purchases.

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

My second time around was just as good as the first!!!!! I bought my first car with them and I still have it. Seven years later I decided to return and buy my second car, great service, responsive, and they fight to get the deal done

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.