Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
Satisfaction of Nanuet Mercedes-Benz excellent sal
by Joseph DiMichele from Nanuet N.Y
July 2, 2018
Mercedes-Benz of Nanuet hands down the best staff and service around. As far as sales representative Mr. Edgar Pena 100% satisfactory customer service. I will highly recommend Nanuet Mercedes to anybody interested in purchasing a Mercedes Benz
Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold.
My service advisor Scott Bateman reviewed my GLE???s service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scott???s professional demeanor and friendly attitude is one of the reasons I continue to purchase/lease my Mercedes Benz from Benzel-Busch.
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to work a deal and they are all wonderful to work with Regards Peter C.
Jason was super helpful and arranged a lot for us. This is the first car I am having, everything turned out perfect. I didn't have to worry much, Jason prepared everything and sort out everything for us. All I had to do is knowing what I want, and sign the paper in the end.
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
I went to change a tire. Thei did not honor the insurance policy that Mercedes sold me. I had to pay in advance .
I went to replace a broken moon roof that practically exploded. It happened while driving on a highway with no cars arroud me and no overpass in view. They claimed it was broken from some exterior factor because the corners were bent, witch is not true. They again asked me to pay in advance. I went to replace the sunroof to another dealer.
We flew in from FL to purchase a Certified Pre-Owned 2012 Mercedes-Benz C 350 I made all arrangements for the purchase by phone and e-mail. Mr. Justin Deangelis was very professional and helpful, every person whom we came in contact made us feel special and welcome, they even picked us up from the Airport. The price was very low compare to Florida and All promises were fulfilled. I will recommend Justin Deangelis and ESTATE MOTORS to friends and family in the NY area
I love my new Benz! Can't get enough of it! I was a former BMW owner. Layne Sohun made the process of switching car brands smooth and effortless. He took the time to explain the differences as well as the plus and minuses of driving both vehicles. He wasn't biased and was very knowledgable on both Mercedes and BMW. I felt comfortable all the way! Never felt like he was pushing the vehicle on me. He worked with my budget and made the car I wanted a reality. I would definitely recommend him and Estate Motors as the place to get your next Mercedes!
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