Everyone that I came in contact with was absolutely amazing. Peter, John and Ben all exceeded my expectations!!! Best car experience EVER!!!!
Most reliable car I have ever owned.
January 8, 2019
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
Mr. Jonte Williams was an excellent salesperson. He had a car picked our for me before I made it to the dealership! I will purchase from him again!
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
My car purchase from Mercedes of Birmingham will forever be a most memorable time. The team work and ease of carrying out each of their duties was undeniable. Being met with warm greetings, allowing me to relax and giving me time to absorb the mechanisms that makes this company second to none. Kudos to Mr. French (Russell ), Mrs Clifton, and Mr. Cain for their devotion in completing my transaction. Special thanks to Russell, my salesman who met with me in the rain, eased my decision in buying the Mercedes C class, and buffering any anxiety I may have had during my purchase. Thank you all for your assistance in helping fine my dream car. Gloria Jones ( Birmingham , Al
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
I appreciate the respectful, time efficient, and knowledgeable sales and customer service folks at Mercedes Benz of Birmingham. Djiby was my sales rep and made the process of buying a new car fast and precise. He found me the SUV I wanted and knew the vehicles on the dealership lot. This is my first Mercedes, and I am impressed with the experience.
Quality and performance!
by Mike from Raeford
May 19, 2018
Was blown away buy fit and finish and quality of this car. Every detail on the car was fantastic! Couldn't be any happier with the car itself! The waiting at dealership was a huge pain!
The styling is what caught my eye , I feel visibility sucks as the seats near the ceiling (no head rest to adjust) and the blind spot looking out the driver window and side mirror in switching lanes.
And you feel the bumps in the road.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
Comfort and luxury
by Lisaz from New York new york
January 14, 2019
I’ve driven this vehicle for a year. It offers stability, reliability and much comfort. It is stylish and I would recommend it to anyone looking for a certified used vehicle.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Most sophisticated car I ever had
by Fito from M y
December 31, 2018
Overall awesome except the tire s are not new and no spare I would have to spend some big cash to get at least two before the snow
Great service from beginning to end! The only way to buy a car, the way car buying should be! No hassles, pick your car, pay, take your car home
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
Great Loooking Car and a pleasure to drive
by Canadian Bacon from Niagara On The Lake
September 23, 2017
This automobile is the true definition of comfort, and style. The performance and handling is incredible along with plenty of room for long trips. There are too many great options to list however from the cabin space and sound system in this car is outstanding!
Bought a GTR from EAW. Being from Michigan, it was important that my salesperson was clear and concise. Jason made it easy to line everything up and he even set up a ride from the airport for me. Thanks again Jason!
by Miata_mama from Bountiful, UT
September 13, 2017
We rented one of these while in Iceland on a camping trip. It was tricked out as a camper van... what a great idea! We also got to drive one built into a Winnebago full on class C camper. Both were enjoyable but the styling and look is kinda boring. The front seats are quite short in the bottom and we're very uncomfortable on a long haul. The radio and dash were archaic and there wasn't enough plugs to keep everything charged. A lot can be improved in styling and comfort and ergonomics but these can be overlooked once you experience the power and great gas mileage.
My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!
Full trust for the brand & the vehicle
by PSD from Chattanooga, TN
December 24, 2018
Mercedes-Benz is the brand I have full confidence & trust in it and love to be a part of the Mercedes-Benz family, the innovation & safety of their vehicle are most reliable.
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