Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
This is the 2nd Mercedes I???ve purchased from this dealership and Shawn. Shawn went out of his way to make sure I was happy with my purchase and worked with me until I was. I will come back to him for my 3rd Mercedes. Everyone at this dealership was helpful and courteous as well.
My husband and I truly enjoyed our sales experience at Mercedes-Benz of North Olmsted, especially working with Barry Sisler. Barry was incredibly professional and knowledgable about the various options available and helped us pick out the exact car we were looking for. We so enjoy our C43 Cabriolet - thank you Barry and rest of the team at Mercedes-Benz of North Olmsted.
This is my second Mercedes that I have leased from the North Olmsted location. This time I dealt with Barry Sisler who went above and beyond to make my leasing experience easy. Barry would send me videos of the vehicles I was looking at and gave me his personal opinion on which would suit my needs the best. Living 4 hours away from MB of North Olmsted and having another MB Dealership 20 minutes away has been the reason I keep coming back. There was a slight issue that Barry dealt with where he went above and beyond by personally help paying for something which was discussed during the leasing process. Without a doubt, Barry is an important asset to the North Olmsted group. I would recommend purchasing or leasing from him! Nathan
There are 2 parts to my review ... first the Certified Pre-Owned (CPO) process. They missed quite a few things that I think should have been caught so I was disappointed with the preparation of the car. I paid extra to get the CPO accreditation as compared to buying it from a wholesaler or an individual. But I expected better than what I got.
That said, the Customer Service was OUTSTANDING. From salesman (Ali) to Finance Person (Sarina) to Trainer (Skylar), I couldn't have asked for better, more involved and caring people. Especially Skylar who has actually followed up with me by email to make sure I am comfortable with the technology in this car. She is a real gem.
I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
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