Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
This is the 2nd Mercedes I???ve purchased from this dealership and Shawn. Shawn went out of his way to make sure I was happy with my purchase and worked with me until I was. I will come back to him for my 3rd Mercedes. Everyone at this dealership was helpful and courteous as well.
My husband and I truly enjoyed our sales experience at Mercedes-Benz of North Olmsted, especially working with Barry Sisler. Barry was incredibly professional and knowledgable about the various options available and helped us pick out the exact car we were looking for. We so enjoy our C43 Cabriolet - thank you Barry and rest of the team at Mercedes-Benz of North Olmsted.
Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
Told Steve what i wanted and my budget. He found me a car, one i thought i could never have, and than made it fit in my budget even with the service warrenty. If you want your dream car make it a reality.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 3, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company.
In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us.
With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car.
There are 2 parts to my review ... first the Certified Pre-Owned (CPO) process. They missed quite a few things that I think should have been caught so I was disappointed with the preparation of the car. I paid extra to get the CPO accreditation as compared to buying it from a wholesaler or an individual. But I expected better than what I got.
That said, the Customer Service was OUTSTANDING. From salesman (Ali) to Finance Person (Sarina) to Trainer (Skylar), I couldn't have asked for better, more involved and caring people. Especially Skylar who has actually followed up with me by email to make sure I am comfortable with the technology in this car. She is a real gem.
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
My new rep, Ali, has been most helpful in my ongoing purchase of a 2019 Mercedes S 63 AMG Coupe. Although they did not have one to take a test drive, he kindly found one at another dealership. I hope to make my purchase with him and the Bedford Mercedes Dealership once the pricelist for 2019 becomes available.
Chris made my time spent very useful. Everyone was friendly and asking if I needed anything. Chris worked really hard to get me into something that I would like.
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